Job Summary:
• Develop, implement, and monitor training programs within an organization.
• Supervise technical training for staff.
• Evaluate training needs of company and plan training programs accordingly.
• Provide companies with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Plan the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that operati
Guest Service Agents are responsible for providing excellent customer service to guests, including check-in and check-out procedures, answering questions about hotel amenities and services, and handling guest complaints or concerns.
- Greet each guest in a friendly and polite manner
- Check hotel activity (arrivals, departures, special requests) and communicate information to the appropriate departments
- Communicate with all hotel departments efficiently, and maintain the function board in