As a Bell Boy you are responsible to provide professional and customer focused service to our guest. In addition to assist guests with luggage, Porters are also responsible to collect and distribute post, parcels. And also deal with general enquiries and ensuring the lobby and forecourt areas are always clean and tidy
- Maintain full knowledge of all beverage lists, promotions, prices, and preparation methods
- Train staff on proper service techniques, wine list information, and upselling
- Develop creative promotional activities to increase sales, such as drink specials, happy hours, and themed events.
- Ensure that all food, beverages are prepared and served in a timely, efficient, and consistent manner.
Resolve customer complaints in a professional and courteous manner.
- Perform opening and closing d
To generate business on accommodation, meeting & events, food & beverage, golf, Sports and other activities to the hotel. Identifies the markets and clients and promotes the hotel as well as share market intelligent to the team. Supervises and supports Sales Executives and Sales Coordinators.
Prepare weekly plan and sales reports as well monthly sales report
Job Summary:
• Develop, implement, and monitor training programs within an organization.
• Supervise technical training for staff.
• Evaluate training needs of company and plan training programs accordingly.
• Provide companies with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Plan the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that operati