'- INTERACT DIRECTLY WITH CUSTOMER EITHER BY TELEPHONE RELATING TO DOCUMENT PROCESS.
'- SET UP NEW CUSTOMER ACCOUNTS
'- PROCESS THE BOOKING WITH LINERS
'- PREPARE THE DOCUMENTATIONS (I.E. BOOKING CONFIRMATION, SUBMIT SHIPPING INSTRUCTION, BILL OF LADING, 'SUBMIT AMS, ISF, E-MANIFEST) FOR CUSTOMERS
'- MAINTAIN CUSTOMER DATABASE, KEEP RECORDS OF CUSTOMER INTERACTIONS, INQUIRIES AND ACTION TAKENS
'- MANAGE ADMINISTRATION
'- COMMUNICATE AND COORDINATE WITH INTE
JD Import
1. Create job files and issue reconciliation sheet after shipment completion.
2. Co-ordinate with sales/customer/ and overseas agent & Key account for obtaining shipment
instruction and follow the SOP requirements.
3. Co-ordinate with customer/carrier/supplier and related department for import process.
4. Follow up order with CPL overseas, Agent and keep customer informed of the cargo movement.
5. Handle all relevant import documents.(Arrival Notice, D/O, Freight invoice, POD etc