'- INTERACT DIRECTLY WITH CUSTOMER EITHER BY TELEPHONE RELATING TO DOCUMENT PROCESS.
'- SET UP NEW CUSTOMER ACCOUNTS
'- PROCESS THE BOOKING WITH LINERS
'- PREPARE THE DOCUMENTATIONS (I.E. BOOKING CONFIRMATION, SUBMIT SHIPPING INSTRUCTION, BILL OF LADING, 'SUBMIT AMS, ISF, E-MANIFEST) FOR CUSTOMERS
'- MAINTAIN CUSTOMER DATABASE, KEEP RECORDS OF CUSTOMER INTERACTIONS, INQUIRIES AND ACTION TAKENS
'- MANAGE ADMINISTRATION
'- COMMUNICATE AND COORDINATE WITH INTE