- Provide repair guide, troubleshooting, installations, and product training for CE product (Air-Cond, Washers, Refegerator, and other home appliances)
- Monitor and control KPI, order pending, repair process of CE product
- Work closely with the CE service supplier and technical engineer;
- Managing, Supporting, Improving the CE service operation, proces, and policy
- Communicating with customers to ensure satisfaction and implement any necessary corrective action.
- Coordination with HQ a
- Set up new site pages/sections and campaign landing pages within PWS
- Some design and light front-end code web to create a cohesive digital expereince and engage users.
- Cooperate with web designers to match visual design intent
- Assist with quality assuarance testing and user acceptance testing for all website updates and digital campaign; provide improvement recommendations.
- Collavorate with different stakeholder across Social Selling teams to provide support on various web initiati