To operate day-to-day operation routines such as maintain, support, monitor, backup/restore on some existing Employee systems, BSS Storage infrastructure, Active Directory and Mail systems like as the pool resources
Improve, Find out the root cause, Solve solution, and Monitor transactions
To code some script for solving a problem or get a new solution
To support 24x7 in critical SLA commitment
To use MS Office and Visio to do report/presentation and project management
To explore Innovation
- Test Planning and Strategy: Develop comprehensive test plans and strategies aligned with project objectives.
- Test Case Design and Execution: Create effective test cases and execute them to identify defects.
Defect Management: Accurately report, track, and prioritize defects for resolution.
- Test Automation: Design, develop, and maintain automated test scripts using appropriate tools.
- API Testing: Test APIs using tools like Postman or SoapUI.
- Performance Testing: Conduct performance
• Provide HR application support and day-to-day issue resolution to key users in HR including troubleshooting, also across different departments
• Perform system testing and analysis to ensure data accuracy
• Identify opportunities for process improvement within HR operations and recommend changes or enhancements to optimize workflows and increase productivity
• Manage employee database, job change management, query tool management
• Communicate system changes, upgrades, and general informat
Design and develop software system to support business requirements.
Consult with users, analyze requirements, and recommend technical specifications.
Develop accurate and efficient software system according to the requirements.
Build and deploy software to several environments.
Support, investigate and analyze the root causes of reported issues/defect/problems of the software system.
Job Description
- Communicate with business team to gather requirements
- Understand and design new system to be compatible with as-is platform
- Collaborate with teams to provide design and specification to build and integrate
- Review the code and ensure quality of design
- Be mentor for the teams or new members to understand systems
- Write project documentation and its support