คุณแนะนำงานนี้ให้เพื่อน
Sales Support Asst. Manager
บริษัท ไชยธนินทร์ จํากัด
- 1. Male or Female
- 2. 35-45 years old
- 3.Bachelor’s degree in Business Administration, Marketing, or a related field.
- 4.Experience 5+ years in sales support, customer service, or a similar role.
- 5.Strong organizational and multitasking abilities.
- 6.Proficiency in CRM software and Microsoft Office Suite.
- 7. Excellent communication and interpersonal skills.
- 8. Good communication skills both English (reading and writing)
- 9.Willing to work in Pattaya, Chonburi
1. Team Management
• Support the Sales Support Manager in supervising and mentoring the sales support team.
• Ensure timely and accurate execution of sales-related administrative tasks.
• Monitor team performance and provide feedback for improvement.
2. Sales Coordination
• Assist the sales team with order processing, tracking, and fulfillment.
• Coordinate between departments (e.g., logistics, finance) to resolve sales-related issues.
• Ensure adherence to company policies and procedures in all sales operations.
3. Customer Support
• Address customer inquiries, complaints, and requests in a professional and timely manner.
• Maintain strong relationships with customers and provide excellent post-sales support.
• Collaborate with the sales team to ensure customer satisfaction and retention.
4. Documentation and Reporting
• Maintain accurate sales records, contracts, and other documentation.
• Prepare reports on sales metrics, customer feedback,team performance , payment report and manage payment tracking .
• Identify trends and provide insights to the management for decision-making.
5. Process Improvement
• Identify inefficiencies in sales processes and recommend improvements.
• Implement tools and systems to streamline operations and enhance productivity.
• Stay updated on best practices and technology trends in sales support.
6. Training and Development
• Assist in onboarding and training new team members.
• Provide ongoing training to the team on new tools, processes, and products.
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