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Online Manager
บริษัท ไชยธนินทร์ จํากัด
- 1. Male or Female
- 2. 35-45 years old
- 3.Bachelor’s degree in Digital Marketing, Business Administration, IT, or a related field.
- 4.Certifications in e-commerce platforms (e.g., Shopify, Magento) and digital tools are a plus
- 5.Experience 5+ years in online or e-commerce management.
- 6. Familiarity with online marketing strategies, website management, and analytics tools.
- 7.Proficiency in e-commerce platforms, CMS systems, and digital marketing tools.
- 8.Strong analytical and problem-solving abilities.
- 9.Strong leadership and team management skills.
- 10.Willing to work in Pattaya, Chonburi
1. Website Management
• Oversee the daily operations of the company’s website, ensuring optimal performance and uptime.
• Monitor website traffic, usability, and functionality, implementing improvements as needed.
• Work with developers and designers to ensure a seamless user experience.
2. E-Commerce Operations
• Manage product listings, pricing, promotions, and inventory updates on the e-commerce platform.
• Analyze sales trends and customer behavior to improve conversion rates.
• Ensure secure and efficient payment gateways and checkout processes.
3. Digital Marketing Integration
• Collaborate with the marketing team to execute online campaigns, including email, PPC, and social media.
• Drive traffic to the website through SEO strategies, content marketing, and digital advertising.
• Optimize landing pages and content for better engagement and lead generation.
4. Analytics and Reporting
• Track key performance indicators (KPIs) such as traffic, bounce rates, and sales metrics.
• Prepare and present performance reports with actionable insights to stakeholders.
• Utilize tools like Google Analytics, SEMrush, and CRM software for data-driven decisions.
5. Customer Engagement
• Enhance online customer service by managing reviews, queries, and feedback promptly.
• Implement strategies to improve customer retention and satisfaction.
• Personalize the online shopping experience using data insights and AI tools.
6. Team and Vendor Coordination
• Supervise a team of content creators, developers, and marketing specialists.
• Liaise with third-party vendors and partners for technology, advertising, and logistics.
• Ensure all online activities align with the company’s branding and policies.
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