'- INTERACT DIRECTLY WITH CUSTOMER EITHER BY TELEPHONE RELATING TO DOCUMENT PROCESS.
'- SET UP NEW CUSTOMER ACCOUNTS
'- PROCESS THE BOOKING WITH LINERS
'- PREPARE THE DOCUMENTATIONS (I.E. BOOKING CONFIRMATION, SUBMIT SHIPPING INSTRUCTION, BILL OF LADING, 'SUBMIT AMS, ISF, E-MANIFEST) FOR CUSTOMERS
'- MAINTAIN CUSTOMER DATABASE, KEEP RECORDS OF CUSTOMER INTERACTIONS, INQUIRIES AND ACTION TAKENS
'- MANAGE ADMINISTRATION
'- COMMUNICATE AND COORDINATE WITH INTE
JD Import
1. Create job files and issue reconciliation sheet after shipment completion.
2. Co-ordinate with sales/customer/ and overseas agent & Key account for obtaining shipment
instruction and follow the SOP requirements.
3. Co-ordinate with customer/carrier/supplier and related department for import process.
4. Follow up order with CPL overseas, Agent and keep customer informed of the cargo movement.
5. Handle all relevant import documents.(Arrival Notice, D/O, Freight invoice, POD etc
Get quotations, negotiate cost and lead-time, and follow up for shipments with overseas suppliers.
Coordinate with overseas suppliers for enquiries and purchasing process.
Coordinate with related departments to smoothly operate.
Provide reports and Evaluate supplier performance.
Other tasks following Manager’s assignment or company policy.