- Establishing project specifications and technical direction.
- Creating a framework of technical standards and procedures.
- Overseeing software quality and system modifications.
- Guiding team members with troubleshooting technical issues.
- Analyzing existing operations to identify risks and redundancies.
- Conducting comprehensive assessments to develop solutions.
• Providing application maintenance, being an expert to assist key strategic customers
• Delivering support to existing business users and investigating and resolving application errors
• Troubleshooting and problem solving on incoming tickets
• Establish test cases for application testing when patches are available
• Responsible for application testing for enhancement of existing functionalities on application system
• Working with the system analyst, programmer, tester (or related parti