- Maintain full knowledge of all beverage lists, promotions, prices, and preparation methods
- Train staff on proper service techniques, wine list information, and upselling
- Develop creative promotional activities to increase sales, such as drink specials, happy hours, and themed events.
- Ensure that all food, beverages are prepared and served in a timely, efficient, and consistent manner.
Resolve customer complaints in a professional and courteous manner.
- Perform opening and closing d
As a Bell Boy you are responsible to provide professional and customer focused service to our guest. In addition to assist guests with luggage, Porters are also responsible to collect and distribute post, parcels. And also deal with general enquiries and ensuring the lobby and forecourt areas are always clean and tidy