Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms. Position is accountable for pricing, positioning and inventory of all hotels within area of purview. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Maintains productive rel
• Create and implement all policies and procedures to establish a well-functioning Sales in all segment
• Overseeing and managing the ecommerce department of a company with a significant online presence include hotel website, direct reservation, hotel social media accounts and online advertising.
• Ensures the smooth and efficient operations in reservation team through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue targe
•Developing marketing strategy, media plan, marketing budget and event planning.
•Manage the productivity of the marketing plans and projects
•Develop and implement marketing communication campaigns (online/offline), marketing activities and promotions to support sales team to achieve the target sales and maximize brand exposure
•Develop and update clients’ database every week.
•Be the brand ambassador for your respective brand
•Coordination of outlets street promotion activities, and submi
• Oversee the quality process to ensure customer satisfaction.
• Take full responsibility and develop strategic plans to ensure achievement of high standards in service, administration and operational management at all times.
• To achieve and optimize business targets.
• Lead successful hotel operations and team cohesion for each department.
• Maintain Novotel brand standards and ensure outstanding guest experience.
• Identify and retain top talent.
• Ensure effective and productive owner
Customer Engagement: Interact with customers in a positive and professional manner to create memorable experiences and build strong relationships.
Promotion: Promote our products and services through various channels including social media, events, and personal interactions.
Feedback Collection: Gather customer feedback and insights to help improve our products, services, and marketing strategies.
Reporting: Provide regular reports on engagement activities, customer interactions, and market t
To supervise the entire daily Food & Beverage operations including:
Quality and consistency of service and products.
All cost factors.
Cleanliness of all Food & Beverage areas.
Final selection and training of staff.
Production of Departmental profit.
Delegate and ensure responsibility for various elements of the operation to the respective staff members.
To in charge of F&B marketing by preparing a proper plan and monitoring to achieve a goal.
As Events Manager, you will be responsible for the successful event planning and overall execution of all Conference & Events that take place within the hotel. The Events Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business.
We are seeking a skilled and passionate chef to join our culinary team. The ideal candidate will be responsible for preparing high-quality dishes, managing kitchen operations, and ensuring a positive dining experience for our guests. This role requires creativity, leadership, and a deep understanding of culinary techniques and food safety standards.
We are looking for a dedicated and skilled cook to join our kitchen team. The ideal candidate will assist in the preparation and cooking of meals, ensuring high-quality standards and maintaining a clean and organized kitchen. This role is essential in delivering a great dining experience to our guests.