ตำแหน่ง Guest Service Agent

บริษัท Pullman Yangon Center Point

ที่อยู่บริษัท Yangon

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Welcome customers upon entrance with welcome drinks, towers
and confirm reservations with arrival list.
 Handled and lead to the group check in or check out.
 Acted as the point of reference for guests who need assistance or
information and attend to their wishes and requirements.
 Understood customer's needs and provided them with
personalized solutions by suggesting activities and facilities
provided by the hotel.
 Answered the phone and made reservations, took and distributed
messages or mail and redirect calls.
 Complaint handling properly and find the appropriate solution.
 Took payment from customers.
 Performed other relevant tasks assigned by supervisor.

ตำแหน่ง Guest Service Agent

บริษัท Chill Inn

ที่อยู่บริษัท Koh Samui

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Welcome customers upon entrance with welcome drinks, towers
and confirm reservations with arrival list.
 Handled and lead to the group check in or check out.
 Acted as the point of reference for guests who need assistance or
information and attend to their wishes and requirements.
 Understood customer's needs and provided them with
personalized solutions by suggesting activities and facilities
provided by the hotel.
 Answered the phone and made reservations, took and distributed
messages or mail and redirect calls.
 Complaint handling properly and find the appropriate solution.
 Took payment from customers.
 Performed other relevant tasks assigned by supervisor.

ตำแหน่ง Guest Service Agent

บริษัท Weekender Resort

ที่อยู่บริษัท Koh Samui

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Welcome customers upon entrance with welcome drinks, towers
and confirm reservations with arrival list.
 Handled and lead to the group check in or check out.
 Acted as the point of reference for guests who need assistance or
information and attend to their wishes and requirements.
 Understood customer's needs and provided them with
personalized solutions by suggesting activities and facilities
provided by the hotel.
 Answered the phone and made reservations, took and distributed
messages or mail and redirect calls.
 Complaint handling properly and find the appropriate solution.
 Took payment from customers.
 Performed other relevant tasks assigned by supervisor.

ประสบการณ์ทำงานอื่นๆ
Fast Learner
 Excellent Patience
 Attention to Detail
 Attentive Listening
 Complaint Handling
 Effective Communication
 Excellent Customer Service
 Teamwork & Collaboration
 Positive attitude with desire to learn
 Can work effectively under pressure
 Problem Solving & Decision Making
 Microsoft Office (Word, Excel, Power
Point, Internet & Email

สถาบัน MHTI Hospitality and Tourism

หลักสูตร Front Office Service Course Level (II)

สถาบัน MHTI Hospitality and Tourism

หลักสูตร F&B Service Course Level (I)