1. Create, delete, and modify employee accounts on Domain and Office365.
2. Troubleshoot issues reported via osTicket, phone, and instant messaging.
3. Manage the company’s IT asset inventory.
4. Specify and recommend IT equipment aligned with budget constraints and role requirements.
5. Collaborate with the Technical Support, Programming, Business Development, and Project Management teams to support Sales, Customer Service, and clients.
6. Configure firewall settings to ensure data security for clients and the company, adhering to banking standards and PCI DSS requirements.
7. Conduct vulnerability scans to identify and remediate network and computer system vulnerabilities.
8. Deploy Windows Security Update Services in restricted areas where internet access is not permitted.
9. Prepare documentation and participate in audit inquiries.
1. Configuring L3 and L2 Cisco Switch network devices to align with the specifications of the IT Infrastructure Team.
2. Ensure that the Internet system for the warehouse inventory can operate normally through monitoring with Aruba Instant On.
3. Managing nationwide CCTV camera system integration via the DSS Server using Dahua's Auto Registration protocol.
4. Monitoring nationwide transportation staff's mobile devices through the company's KIOSK system integration.
5. Controlling procurement proposals and contracts, as well as overseeing supplier operations.