Sale and Representative (Airport Project)
- Sales plan to achieve target goals by increasing both offline and online sales channels
- Monitoring and Improvement by using data and analytics to assess the effectiveness of each sales channel
- Expand online and offline sales channels by open new stores or find suitable locations for selling products
Operation
- Overseeing the workflow and processes that contribute to service delivery, including planning, execution,
and monitoring.
- Implementing standards and protocols to maintain high service quality and continuously improve service
offerings.
- Streamlined processes can reduce costs and increase profitability.
- Resolve urgent issues and coordinate with relevant departments in case of accidents or unexpected
incidents.
เมษายน 2566 ถึง พฤศจิกายน 2566
Head of Vehicles Infrastructure
Haupcar Company Limited)
อาคารพญาไทพลาซ่า
สำหรับสมาชิกเท่านั้น
Partner Acquisition
- Successfully increase the number of cars available for rent on the company’s platform, focusing on
sourcing quality cars that meet safety standards.
- Establish and nurture strong relationships with car dealerships, rental service providers, and major
partners to secure vehicles at special prices and various benefits.
- Form partnerships with business allies, such as leasing providers and used car dealerships, to ensure
the company has access to vehicles that meet customer needs.
- Organize regular training sessions focused on sales techniques, communication skills, and objection handling.
- Define key performance indicators such as call volume, conversion rates, and revenue generated.
- Work with the marketing team to define the target demographic of car owners.
- Analyze preferences, needs, and pain points.
Fleet Management
Utilize fleet to monitor vehicle location, and performance in real-time.
Use data to improve decision-making and fleet efficiency.
Implement regular maintenance schedules to prevent breakdowns.
Track service records and repairs for each vehicle to ensure reliability.
Generate reports on fleet performance, costs, and efficiency.
มีนาคม 2564 ถึง มีนาคม 2566
Associate Business Development Officer
Haupcar Company Limited)
อาคารพญาไทพลาซ่า
สำหรับสมาชิกเท่านั้น
Partner Acquisition and Partner Support
- Meet and exceed sales targets
- Successfully create business from new and existing customer accounts
- Provided first-level support for partners by answering inquiries, troubleshooting product/service issues, and
escalating to technical teams as necessary.
- Build rapport and establish long term relationships with customers
- Take care business partners' cars and relocate them for next rental
- Monitored partner feedback, identifying recurring issues or needs and communicating with
product teams for improvements.
- Supported the implementation of new partner processes and tools to streamline workflows and
improve support efficiency.
- Collaborated with other departments, including marketing and product development, to address
partner concerns and improve the overall partner experience.
Sales and Reservations Officer (Hertz Co., Ltd, Thailand)
June 2016 – Jul 2020
- Manage agency accounts and sales targets, ensuring alignment with company goals.
- Set competitive car rental rates and oversee agency contracts.
- Handle online bookings and address customer inquiries effectively.
- Negotiate agency contract renewals and create special promotions to secure ongoing partnerships.
- Develop and maintain relationships with Online Travel Agency (OTA) partners.
- Monitor weekly sales targets and forecasts to ensure achievement of sales goals