ตำแหน่ง Change Management Manager

บริษัท ZTE

ที่อยู่บริษัท Myanmar Plaza , Yangon

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
 Mange and control all change request process as per rule and regulations
 Involve with all internal domain manager and FLM manager which are need to check and discuss related with their CR
 Involve with 3PV domain ,Fiber,Tower Co,FTTH,Power which are need to initiate related with their CR submission
 Daily follow up approval from OML domain manager require CR approval on time
 Manage the team members as per work requirements ,Manage and control KPI
 Internal Daily DCAB meeting arrangement in order to avoid for major ,critical impact
 Major operation weekly report preparing which are need to send QHS team weekly basic
 Weekly CR meeting arrangement with OML customer
 OML CR weekly & monthly report review for KPI sign off
 Daily follow up with internal domain (Core,VAS,IP,RAN,DWDM,NPO,OSS) team which need to involve CR plan activity impact MOP detail checking and require approval
 Weekly follow up B2B,B2C team which need to align and synchronize update B2B sites data to eflow in order to avoid for customer complaint
 Follow up ATOM change management team for optima fiber CR plan which included Atom impact for daily CR
 MOP check weekly report and need to upload at icenter space and need to send email to Line Manager
 Impact analyze checking for Power CR ,Fiber CR & FLM CR

ตำแหน่ง  Network Operation Center Engineer

บริษัท ZTE

ที่อยู่บริษัท Myanmar Plaza ,Yangon

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
 Responsible for technical support and troubleshoot network alarms - RAN Alarm (ZTE & Nokia )
 Monitoring with FMS system & E-flow .Net-Act, Netnumen
 Perform Site lock /Unlock /Reset /Alarm upload Using with U 31 Client , Net-Act , OMS,Remote Desktop
 Responsible for technical support, track the network performance and investigation onsite for Power and Transmission Access Network by checking in (NMS, Netnumen, Net-Act)
 Responsible for the Network configuration for (VLAN isolation, Trunk, VLAN creation, DHCP, Ether Channel creation from Access Network to Mobile Core Platform ).
 Review and general clean-up of Ticket and work order queue. Communicate with Site Engineers , DC Sharing company and other NOC.
 Working with roll-out project team for new site and BTS Hardware alarm , Power Failure and fiber team
 Ensure timely resolution to trouble tickets and follow up with customers via e-mails and phone calls.
 Follow and management the team to achieve KPI .Prepare incident reports, including findings with analysis. Respond to incident calls and ensure the SLA to clients.
 Escalated in other process Able to handle routine work and extra workload . Report to Manager which type of cases
 Performing network troubleshooting between Backbone ,Access and Transmission Network
 Responsible the Layer-1 connection with third party and vendors
 Directly Report and critical incident of the network operational status to the team manager and customer
 Preparing Method of Procedure, Standard Operation Procedure for site service implementation and Change request
 Working closely with customer and solving the related duty network problem in time.
 Continue to develop technical and professional expertise through formal learning and experience on the diverse components of the overall solution..Responsible to check the site survey report from vendors and 3rd party.

สถาบัน Technological University

หลักสูตร Electronic and communication (Telecommunication )

สถาบัน Cisco

หลักสูตร CCNP,CCNA