• Welcoming guests in a friendly and professional way.
• Assisting with check-in and check-out procedures, ensuring a smooth and efficient process.
• Handling room reservations, cancellations, and modifications both over the phone and in person.
• Addressing and escalating customer complaints.
• Providing information about facilities, programs and other services.
• Offering concierge services, such as making restaurant reservations, booking tours, and arranging transportation.
• Maintaining accurate records of guest information and transactions.
• Processing payments, including cash handling, credit card transactions, and billing
• Liaise with other departments (housekeeping, maintenance, food and beverage) to fulfill guest requests.
• Communicate effectively with team members to ensure seamless service delivery.
• Handle incoming and outgoing correspondence, including emails and phone calls.
• Ensure guest safety and security by following hotel policies and procedures.
• Provide alternative solutions to ensure guest satisfaction.
• Manage and resolve conflicts or misunderstandings with empathy and professionalism.
• Supporting to the Guest Service Agent Supervisor, Reservation, Hotel Manager and General Manager.
สิงหาคม 2563 ถึง ธันวาคม 2565
Humanitarian Project Officer (HPO)
Plan International Myanmar Organization
Pyi Taw Thar Ward, Sittwe, Rakhine State, Myanmar,
สำหรับสมาชิกเท่านั้น
• Supervise project assistant’s performances.
• Coordinate with Education Clusters and relevant stakeholders.
• Collaborate with M&E, Construction, Finance and Operation Departments.
• Prepare monthly work plans, training modules and reports.
• Directly collaborate with consortium partners.
• Prepare procurement plan, trip plan and calculate monthly budget expenditures.
• Support to volunteer teacher for teaching methodologies and capacity building.
• Provides update information relevant with project implementation.
• Manage to school renovation and reconstruction process.
• Oversee the implementation of Project activities.
• Supporting the Project Manager.
ตุลาคม 2561 ถึง กรกฎาคม 2563
Humanitarian Project Assistant (HPA)
Plan International Myanmar Organization
Pyi Taw Thar Ward, Sittwe, Rakhine State, Myanmar,
สำหรับสมาชิกเท่านั้น
• Assist to the government run school’s activities.
• Collaboration with Township Education Officer.
• Implementing non-formal education activities.
• Organizing awareness raising activities, trainings, workshops, mobilizing communities.
• Monitoring to the government run school’s centers, Non-Formal Education Centers, Teacher learning activities.
• Conducting volunteer management, administration and capacity building.
• Focal person for data reliability and data management.
• Reporting to the supervisor.
Data Assistant in Myanmar Health Assistant Association Organization, (MHAA). (From 2018 March to September 2018).
Responsibilities: tab
•tabData correction to the (Moderate Acute Malnutrition) MAM database, (Severe Acute Malnutrition) SAM follows up database and HE (Health Education) database.
•tabGiving Induction and monitoring to field staffs.
•tabPreparing monthly Draft Reports.
•tabSharing updated data’s lists every weekly staff meeting.
•tabSaving monthly data documents.
•tabSupporting to the Logistic Team, Project Officer and Project Manager.
Salary - 7,000 THB
ประวัติการฝึกอบรม
เมษายน 2565 ถึง เมษายน 2565
Capacity Building Initiative (CBI)
Report Writing.
พฤษภาคม 2560 ถึง มิถุนายน 2560
KMD Computer Center
Computer Basic Course (Excel, World, Power Point & Email System)
กุมภาพันธ์ 2560 ถึง ธันวาคม 2561
Center for Education Art and Literature (CEAL).
Social Science & Capacity Building, English Course