Waitress, Customer Service Representative, Hotel Receptionist
20,000บาท ขึ้นไป
2 ก.ย. 2567
2 ก.ย. 2567
ตำแหน่งที่สนใจ
Waitress, Customer Service Representative, Hotel Receptionist
ประวัติการศึกษาสูงสุด
จบการศึกษาแล้ว ในปี พศ. 2557
ปริญญาตรี San Pedro College of Business Administration
Bachelor of Science in Accountancy
Accounting
N/A
ประวัติการทำงาน
9 ปี
ธันวาคม 2557 ถึง ธันวาคม 2557
Sales Demo
SM City Department Store
Santa Rosa Laguna Philippines
สำหรับสมาชิกเท่านั้น
Conduct persuasive and engaging product
demonstrations to potential clients.
Utilize sales techniques to guide clients through
interactive sessions
Consistently exceed sales targets by fostering positive
client relationships
กุมภาพันธ์ 2558 ถึง พฤษภาคม 2559
Waitress
IpponYari
Nuvali Santa Rosa Laguna
สำหรับสมาชิกเท่านั้น
Exceptional Communication: Successfully handled a high volume of customer interactions, addressing inquiries and resolving issues with a focus on clarity and empathy. This experience has honed my ability to communicate effectively and manage relationships with various stakeholders.
Organizational Skills: Coordinated customer service workflows and collaborated with team members to streamline processes, leading to a 15% improvement in response times and increased customer satisfaction.
Problem-Solving Abilities: Demonstrated strong problem-solving skills by identifying and addressing recurring customer issues, implementing solutions that improved service efficiency and client retention.
กันยายน 2559 ถึง สิงหาคม 2560
Customer Service Representative
Teleperformance
Makati City Philippines
สำหรับสมาชิกเท่านั้น
Answer queries about their health insurance
Utilize CRM system
Processing payment over the phone
12/2017-11/2022 Teletech Philippines (Customer Service Representative II)
Provide exceptional support to customers via phone, chat and email
Answering queries about their order/refund status.
Utilize Salesforce and Stripe
12/2022-08/2023 iQor Philippines (Senior Customer Service Representative)
Provide exceptional support to customers via phone
Resolve inquiries, complaints, and issues promptly
and professionally.
Demonstrate strong interpersonal skills and empathy
in all interactions.
Processing payment over the phone.
Provide Basic Troubleshooting when necessary.
Utilize CRM system: Samson, Quickview