• Coordinated with internal and external parties such as sales team, factory/warehouse, shipping company, transportation company, liner/freight forwarder, subcontractor and other firms which have related to meet completely shipment arrangement on schedule is required by customer.
• Made monthly shipment report and managed orders shipment timely and on schedule to meet complete monthly sales forecasts with sales team.
• Arranged vessel booking with liner/freight forwarder and prepared documentation for dangerous goods declaration according to customs regulations, laws and procedures.
• Key orders/input shipments detail in SAP system.
• Prepared export documentation/ followed documents issued as Letter of Credit requirement such as Customs/Commercial Invoice, Packing List, Bills of Lading, Certificate of Origin, other Certificates requirement, etc.
• Answered customer questions in-person, through email and over phone with foreign clients to maximize customer service.
• Arranged completed shipments and all occurred costs in shipment via ASAP system to support the accounting department for closing sale monthly/yearly report processed.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Facilitated communication between company, customers, liners/Freight Forwarders and concerns parties to maintain efficient operations.
• Achieved cost-savings by strongly negotiated and developing functional solutions to problems.
• Collaborated with internal teams such as sales, accounting/finance and operations departments in order to ensure successful execution of shipment from start process is taking order from Sales team to until received payment be finished processed.
• Other works related as assignment by manager.
• Coordinated with sales team for receiving purchase order to key orders in ERP (Enterprise Resource Planning) system and arranged shipment to meet scheduled as customers need.
• Coordinated with internal parties such as factory/ export documentation dept./ logistics (booking team) and accounting & finance dept. for supporting in work related to completely shipment until finished collection from customer.
• Contacted and visited the external parties such as The Publisher to provided packaging of product/ Inspector company/ the government sector/ supplier and other firms in related for shipment arrangement is completely processed.
• Answered the emails with foreign clients some cases and when have got assigned by sales, together with supporting in all sales activities.
• Performed other works as assigned by supervisor. Ex. Finding the new supplier, new the publisher for package produce, also with go to visit them to keep relationship in long terms business.
มีนาคม 2550 ถึง กันยายน 2550
Marketing
Yoo Lim Gold Factory Company.
653/14 Suanphu Soi 1, suanphu Road, Toongmahamek, Sathon, Bangkok 10120
สำหรับสมาชิกเท่านั้น
• Take care domestic customers by prepared the product as order and delivered product to customer locations on time.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Marketed products and services at trade shows and promotional events.
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ประวัติการฝึกอบรม
พฤศจิกายน 2549 ถึง กุมภาพันธ์ 2550
Yoo Lim Gold Factory Company
Marketing
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (ดี) อ่าน (ดี) เขียน (ดี)
ไทย 200 คำ/นาที อังกฤษ 250 คำ/นาที
รถจักรยานยนต์ ,
- Computer Skill : Microsoft Word, Excel, Power Point, Email Outlook, Internet and other software ie. SAP., AX, ERP. - Other Skills : Strongly problem-solving, Very Good negotiation and oral communication skill, Good interpersonal
skill, Detail-Oriented, Enthusiastic and able working well under pressure