ปริญญาตรี University of Computer Studies, Mandalay
Bachelor of Computer Science
Computer Science
3
ประวัติการทำงาน
10 ปี
สิงหาคม 2557 ถึง กันยายน 2561
Myanmar
Frontiir
Yangon
สำหรับสมาชิกเท่านั้น
• Performed hardening, upgrade, and enhancement on Core infrastructure components.
• Assisted in technical communications with customers/partners to ensure the closure of sales orders.
• Participated in network implementation projects and initiatives.
• Handled maintaining network software, ensuring seamless connectivity, and efficient data transfer.
• Worked closely with operations teams in day-to-day activities.
• Troubleshooted and resolved issues promptly, including diagnosing hardware and software problems, identifying network glitches, and minimizing downtime.
กันยายน 2561 ถึง พฤศจิกายน 2564
Myanmar
Horizon Telecom International
Yangon
สำหรับสมาชิกเท่านั้น
• Monitored the network’s performance, availability, and reliability using third-party applications such as Cacti, Nagios, LibreNMS, PRTG, and Smokeping.
• Provided technical support and diagnosed problems through onsite or remote troubleshooting.
• Collaborated with cross-functional teams to identify network requirements for new projects and initiatives and provided technical guidance throughout their lifecycle.
• Implemented network infrastructure tailored to the organization's specific requirements.
• Implemented network backups operations to ensure data recoverability and business continuity.
• Monitored, assessed, scheduled, and implemented network and product-specific security vulnerability patches.
• Maintained network documentation, including Standard Operating Procedures (SOPs, HLD, LLD), and work processes.
พฤศจิกายน 2564 ถึง เมษายน 2567
Myanmar
Stream Net
Yangon
สำหรับสมาชิกเท่านั้น
• Ensured compliance with service level agreements, managing initial response, resolution, and communication processes with the escalation of critical issues as necessary.
• Led the planning, implementation, and maintenance of Core infrastructure according to best practices, including routers, switches, Wi-Fi, firewalls, servers, etc.
• Managed system backups and network protocols.
• Collaborated with vendors, partners, and external experts to stay up-to-date with emerging threats and industry trends.
• Identified operational or technical gaps and proposed improvements in operational processes.
• Documented network configurations, processes, and procedures to ensure clarity and consistency across all client sites.