ตำแหน่ง Power Engineer

บริษัท Global International Co, Ltd

ที่อยู่บริษัท Global International Co, Ltd

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Manage Electricalsupply and maintenance operations of
rectifier.
• Rectify the problem of Electrical panel and preventive
maintenance routine.
• Assist in the Failure Mode Analysis processto investigate and
resolve product complaints and apply corrective actions.
• Monitor and control allsally port doorsthat enter the secured
area of the facility.
• Management of air-conditioning, generators, power usage,
running health and safety and housekeeping checks.

ตำแหน่ง Business Support System Engineer(Billing specialist)

บริษัท Huawei

ที่อยู่บริษัท No. 192,17th, 18th foor, Myanmar Centre, Office Tower 1, Kabar Aye Pagoda Road, Bahan Township, Yangon.

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Change Management, Incident Management, Service Request
Management, and Ticket Management (HP/ ITSM).
• Maintain Quality testing, Complaintresolution, Database
management, Daily health check and System backup.
• Response for backup server (NBU) of new license CBS MS
Project and handle for the hardware installation of this system.
• Knowledge of Huawei CBS platform and VAS elements.
• Maintain documentation regarding systems configuration,
application workflow, and business rules.
• Handle business planning products and creating new tariffs.
• Support plan & test Product life Cycle strategy.
• Experience in Configuration of International Roaming Tariff.
• Analysis CDR for billing system.
• Prepare test cases Rating & Charging, Testing for UAT/SIT/IOT
for both vendors and operators.
• Perform User Acceptance Testing (UAT) before any changes
on production CBS system (Product Life Cycle/ system setups,
back-end fixes/patches, new releases).
• Conductrequirement gathering, implementation, delivery,
testing and leading UAT sessions with users.
• Knowledge end to end scenario relative to billing system.
Network and IT team to ensure billing and operation SLAs.
• Experience of end-to-end operation and billing processes.
• Handle customers’ complaints.

ตำแหน่ง Deputy Manger

บริษัท MPT-KSGM

ที่อยู่บริษัท 43, Bo Aung Kyaw St., Kyauktada Tsp., Yangon

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Manage Call center IPCC system, Customer relationship
management (CRM) system and Product Life cycle
management.
• Management, real-time monitoring, system capacity and
adjustment of dialerinbound queues, agent availability, and
outbound dialer campaign results.
• Collectsystem data and analyze them for planning and
optimization of call center operation.
• Coordinate key activities with IT team, conduct key User
Acceptance Testing (UAT) activities and test development scenario,
to ensure that Customer Service’srelated systems are developed
according to predefined scopes of work and meet business users’
requirements.
• Supported UAT activity for life cycle of the customers to increase
individual life-time value with cross-sell & up-sell and retention
campaigns.
Supported Outbound call project for campaigns for retention,
churn worked with BI team.
• Interacts with customersto achieve efficient, effective results.
• Multi-tasks prioritize according to business priorities with
market result and production availability requirements.
• Coordinating with vendor, technical and operation to drive
Project as per timeline setting.