Pann Tea is a Boba Milk Tea and Fruit tea shop in Malaysia..
Cleaned counters, machines, utensils, and seating areas daily.
Controlled e and crowd with quick, efficient service.
Created wide variety of hot and cold drinks in average shifts with consistently
positive customer satisfaction scores.
. . Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Used POS system to accurately enter orders and process payments.
Followed exact recipes for mixing and preparing beverage and food items.
มีนาคม 2562 ถึง มีนาคม 2563
Operation Trainer
Daboba
Boba Tea Sdn. Bhd. Malaysia
สำหรับสมาชิกเท่านั้น
Assisted in menu development with team, incorporating seasonal flavors and
trends for unique beverage offerings.
. Travel to each branch and provided coaching and mentoring to employees, including shop and stock management, discuss work detail with branch owner.
. Keep in touch with branch owner and keep up with the progress of each branch.
. Attended Boba Tea event in Indonesia for 1 week.
Chosen as trainer for the first branch in Australia, but due to the seriousness of covid pendamic, I chose to resign for the safety of my family and nearby people.
Honestly I feel sorry for this opportunity, everything is already prepared include my visa, and boss is friendly.
ธันวาคม 2564 ถึง มิถุนายน 2565
Store Manager
Snackbee
11, Jalan Niaga Simee, 31400 Ipoh, Perak, Malaysia
สำหรับสมาชิกเท่านั้น
Managed daily operations to ensure smooth functioning of the store, maintaining
a clean, safe environment for customers and employees. Managed inventory control, cash control, and store opening and closing
procedures.a
Assisted with hiring, training and mentoring new staff members. Completed point of sale opening and closing procedures.
Manage Grab order
Nov 2023 - Jan 2024
L'ARÔME Group (Bon Pan Asian Tapas) Phuket, Patong
Senior Waitress
28000
Memorized orders, reset tables to keep dining room and work areas clean. Monitored dining rooms for seating availability as well as service, safety, and well
being of guests. Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Carried out complete opening, closing duties to keep restaurant working efficiently and teams ready to meet customer needs.
Improved speed of service by mastering multitasking skills during high-volume
periods without sacrificing quality or presentation. Managed bar inventory, restocked supplies and placed orders for spirits, beer,
wines, and mixers.
Mixed cocktails for customers, including wine service.
Served as a liaison between kitchen staff and guests regarding dietary restrictions or special requests ensuring a pleasant dining experience for all. Collected payment for food and drinks served, balanced cash receipts and
maintained accurate cash drawer.
Used POS system to enter orders, process payments and issue receipts.
Mentored junior waitstaff to improve their skills and maintain a high standard of
service, resulting in a more cohesive team.
Cleaned counters, machines, utensils, and seating areas daily.
Operated espresso machines and commercial coffee brewers to create
beverages.