1. Operations Planning: Developing and managing schedules for operation planning, optimizing the train punctuality from the load factor and ridership analysis using the calculation to identify the result as per the baseline of requirements, and ensuring that all necessary resources are available for operations. This would include forecasting and planning for future operational needs.
2. Rail Protection: Ensuring the protection of critical systems and infrastructure, which could include implementing and managing safety protocols, conducting risk assessments, and overseeing the installation and maintenance of protection equipment.
3. Teams Coordination: Collaborating with various departments, such as engineering and maintenance, operation control center, safety, and field operations to ensure smooth operations.
1. User Support: Assisting users with hardware and software issues, guiding them through step-by-step solutions, or setting up remote sessions to troubleshoot problems directly.
2. Problem Solving: Diagnosing and solving technical problems ranging from simple login issues to more complex network errors.
3. Communication: Maintaining clear communication with users about the status of their issues, expected resolution times, and any required follow-up actions.
4. Technical Escalation: Escalating complex issues to higher-level technical staff or specialized teams when necessary, ensuring a seamless handoff of information.
5. System Monitoring: Keeping an eye on system dashboards to proactively address outages or disruptions before they affect users.
6. Maintenance Tasks: Performing routine system checks and updates to prevent potential future issues.
ประวัติการฝึกอบรม
กรกฎาคม 2563 ถึง กรกฎาคม 2563
โรงเรียนสยามคอมพิวเตอร์และภาษา
microsoft word & excel & powerpoint
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
ไทย 15 คำ/นาที อังกฤษ 15 คำ/นาที
รถยนต์ ,รถจักรยานยนต์ ,
ว่ายน้ำ
โครงการ / ผลงาน / เกียรติประวัติ / บุคคลอ้างอิง
2022 Thesis : Bangkok Activity-based Railway Travel Demand Model
2019 Thesis : The Wireless Power Transfer Demo Circuit for Studying
2015 Senior Project : The Survey and Analysis of Lightning Protection System for Kasetsart University Laboratory School Buildings