Hardware, Software, Networking, Programming and others
3
ประวัติการทำงาน
7 ปี
เมษายน 2560 ถึง เมษายน 2566
Senior IT Service Support Officer
Advans MFI Myanmar
Mandalay, Myanmar
สำหรับสมาชิกเท่านั้น
I am an experienced IT support specialist with over 7 years of experience. In my current position as
Senior IT Service Support Officer at Advans Myanmar Microfinance. I am in charge of hardware,
software, ERP applications, monitoring, network administration, rules, procedures, and vendor
management for 17 branches. My work history here has helped me go from IT technician to senior
IT service support officer, as well as strengthen my overall IT support knowledge. I completed ITIL
V4, Microsoft Azure Fundamentals, and Google IT Support Specialists and many additional
projects. I am currently attending the training of the CCNA and ready to take the exam.
ประวัติการฝึกอบรม
ความสามารถ
ความสามารถทางภาษา
พูด (พอใช้) อ่าน (พอใช้) เขียน (พอใช้)
พูด (ดี) อ่าน (ดี) เขียน (ดี)
ไทย 0 คำ/นาที อังกฤษ 0 คำ/นาที
รถจักรยานยนต์ ,
รถจักรยานยนต์ ,
โครงการ / ผลงาน / เกียรติประวัติ / บุคคลอ้างอิง
SOPHOS FIREWALL PROJECT Oct 2018 - Jun 2019
Project Member
Implementing rules (Web and Application) and Testing
Implement zone for ACL
Implement and optimize for security purpose
Implement HO and Branch connectivity
Branch Design and HO Design for firewall
LANGUAGES
ASTERISK CALL CENTER PROJECT Jul 2019 - Aug 2019
Project Member
Training for non-technical and technical users
Maintenance and monitoring for server performance
Configuration and setup for the asterisk call center solution
CISCO VLAN IMPLEMENTATION PROJECT Feb 2021 - Jun 2021
Project Member
Collecting all devices information
Design and prepare for the RACK
Design for the VLAN and IP address migration
Design for the ACL Lists
Design for the SW port access map
Configuration and testing
Guacamole Web Remote server Project Sep 2022 - Dec 2022
Project Owner
System preparation and deployment
Remote host management
Rule implementation
User access management
Maintenance and monitoring
Share Point 2016 Project Present
Project Owner
System preparation and deployment
Share Point site management
Document management
Form management
Active Directory
User access management
Documentation for contributor
Maintenance and Monitoring
Snipe IT Asset Management Project Present
Owner
System preparation and deployment
IT asset control and management
User management
Documentation for end user and admin