Focus on Managed Network.
Security and WAN/Internet Service Operation and
Maintenance. ㆍ Technical Consultant for customer's
network infrastructure. ㆍ Consult presale team to
design network and security solution for the
customer ㆍ Deliver project management for
Network communication service. ㆍ Receive and
Response to customer issue or problem which is
escalated from NOC ㆍConfiguring and installing various network devices and services (e.g. routers,
switches, firewalls, Ioad balancers, VPN, QoS)
ㆍMonitoring network performance and ensuring
system availability and reliability.
มีนาคม 2562 ถึง ธันวาคม 2564
NOC Engineer
KIRZ
สำหรับสมาชิกเท่านั้น
: ㆍ System administration
NETWORK , Service Leased Line Internet ,
Colocation , Server , Cloud , Collaboration , Security
ㆍ Receiving problems from customers. ㆍ
Coordinating the team involved in solving problems.
ㆍ Acting to open and close cases of various
problems
มีนาคม 2560 ถึง มีนาคม 2562
NMC ENGINEER
INTERLINKTELECOM
สำหรับสมาชิกเท่านั้น
ㆍ Monitoring System Network. ㆍ
Providing service to notify prob blems and requests
of customers via telephone, email and Line.
ㆍRespond promptly to problems and service
requests based on their level of importance.
ㆍInvestigate and solve problems System, Network
or escalate to related teams. ㆍ Coordinate with
Vendor to repair damaged or replace equipment. ㆍ
Open Ticket, Update, Follow, and Close Ticket.