1. Responsible for leading and motivating subordinators so that all staff think and act in a
customer-centric manner
2. Coordinate with partner insurance companies
3. Make a Report summary of team work statistics
4. Prepare accurate statistical reports such as sales reports, incentives/commissions.
5.Supervise and coordinate the operation of telesales and online systems. in accordance with
the goals set by the Company
6. Responsible for online sales by marketing at the point Social Commerce (Facebook, Line) to
make sales grow and build for customers.
7. Support team/function goals to ensure goals are well-defined and clearly communicated.
กรกฎาคม 2559 ถึง มิถุนายน 2564
Admin&Development(Senior Expert)
Muang Thai Life Assurance Public Company Limited.
250 Rachadaphisek Road, Huaykwang. Bangkok 10400
สำหรับสมาชิกเท่านั้น
1. QC function Listen to the development call to meet the standards and comply with the company-defined policies.
2. Coordinate and develop team work system.
3. coordinate the activities of the party
4. Make a Presentation of Team
5. Make a Report summary of team work statistics
6.Acting as a Pool front offers the service to answer questions and help coordinate to Group insurance and Individual insurance customers.
7. support the team's work
1. Coaching and Consult the team
2. Make a report summarizing the work statistics of the team.
3. Team management with Manager
4.Answer customer calls with accurately, efficiently and professionally by following call center processes (Thai & English language)
5.Maintain and update the necessary information for customer into related banking system with accurately
6.Follow up on customer requests/issues or escalate to supervisors when needed according to department processes