Be the first point of contact for Booking.com's accommodation partners by phone and email.
Resolving low to high complexity questions and queries.
Deepens understanding questions and queries by analyzing partner profile, history and prompt in taking action.
Providing accurate, valid and complete information by using the right tools, methods, and processes with our service standards.
Consulting a new partner to manage the property efferently.
Ensuring a high level of partner service and a positive partner experience.
กันยายน 2561 ถึง พฤษภาคม 2562
Guest relation offer
Absolute twind sands resort and spa
Phuket
สำหรับสมาชิกเท่านั้น
Received guests at the front desk by greeting, welcoming, directing and announcing them appropriately. Answered and resolved questions and quires from guests.
Updated daily report and reported to manager and other departments.
มกราคม 2561 ถึง กรกฎาคม 2561
Reservation’s office
The three by APK
Phuket
สำหรับสมาชิกเท่านั้น
Made reservations for guests base on their various requirements.
Assisted guests who may need to modify or cancel a reservations.
Checked availability of accommodation on the guests' desired travel dates. Resolved any issues that may arise with reservations.
Answered questions and quires from guests about their reservations.