Responsible for business operations and/or day-to-day operation and supervise the overall operations in line with objectives, articles of association as well as vision, mission, policies, business strategies, goals and operating plan, Oversee the company’s financial performance, investments.
สิงหาคม 2563 ถึง สิงหาคม 2564
Position Customer Service Head
ToshibaThailand
ลาดพร้าว กรุงเทพฯ
สำหรับสมาชิกเท่านั้น
Manage & Coordinate closely with internal and external (vendor and customer) to ensure that all occurred problem are effective handled/fixed and escalated under procedure/process. Manage technical skill for Engineer and partner to match with business. Set up and conduct Engineer/partners/customers meeting by monthly to ensure that we're deliver good services to achieve customer requirement, expectation and satisfaction.
พฤศจิกายน 2560 ถึง พฤศจิกายน 2563
Service Retail Head
Diebold Thailand
เมืองทองธานี นนทบุรี
สำหรับสมาชิกเท่านั้น
Manage & Coordinate closely with internal and external (vendor and customer) to ensure that all occurred problem are effective handled/fixed and escalated under procedure/process. Manage technical skill for Engineer and partner to match with business. Set up and conduct Engineer/partners/customers meeting by monthly to ensure that we're deliver good services to achieve customer requirement, expectation and satisfaction.
2000 to 2016
Diebold Thailand : Position Senior Workshop Manager
SCOPE OF RESPONSIBILITY
Planning appropriate manpower for team till planned number of parts / equipment adequate and appropriate under these services contracts (SLA) and prompted correct product has complaints from both internal and external customers to prepare a report summarizing the results of operations and project development, operational efficiency of the department. To support in the Workshop progresses smoothly. Effective Standards and satisfy the customer.
ประวัติการฝึกอบรม
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (ดี) อ่าน (ดี) เขียน (ดี)
ไทย 80 คำ/นาที อังกฤษ 80 คำ/นาที
รถยนต์ ,
รถยนต์ ,
Key Skills
• Planning
• Organizing
• Leading/Team Motivation & Change Management
• Customer Engagement
• Controlling
• Technical skill with machines or appliances that use electricity to Service and operation team
• Human & Coaching skill
• Conceptual Skill
• Psychology for Management
• Project Management