- Listen to customers concerns, issues and questions in the sign contract stage.
- Resolve customers concerns and answer customers questions to your best ability.
- Make appointment with customers to sign contract.
- Advice how to do documents and check documents contract.
สิงหาคม 2562 ถึง มิถุนายน 2564
Guest Service Agent
Novotel Bangkok Sukhumvit 20
Sukhumvit soi 20
สำหรับสมาชิกเท่านั้น
- Greeted clients and provided them with information and superior service.
- Handled calls, collected personal information and managed schedules.
- Maintained accurate client records and provided lead designer with excellent assistance.
- Worked to understand the needs of each customers.
พฤศจิกายน 2560 ถึง พฤษภาคม 2562
Guest Service Agent
COMO Metropolitan Bangkok
Sathorn
สำหรับสมาชิกเท่านั้น
- Answered phone calls, greeted clients and handled all front desk responsibilities.
- Marked reservation on phone, by e-mail and in the person.
- Reviewed account and charged during check out.
- Provided clients and prospective clients with information regarding service, spa technology and products offered.
• Joined Work & Travel program in The United States
• Trainee at Centara Grand at Central Plaza Ladprao