Handle, monitor, and organize hotel room reservations and other requests about hotel services by phone, email, and other social media platforms. Schedule transportation from the hotel to the guest's preferred location upon arrival or leaving. Greet and welcome guests in a welcoming way. Ensure that the reception space is clean and appealing, with all required stationery and materials. Maintain office security by adhering to safety rules and regulating access at the reception desk. Order front-office supplies and keep track of inventories. Arrange travel and hotel trip package, and prepare vouchers. Keep up to current documentation on office expenses and charges. Other administrative receptionist duties include filing, photocopying, transcription, and faxing.
กรกฎาคม 2565 ถึง ตุลาคม 2565
Spa Receptionist
Diora Spa
Bangkok, Thailand
สำหรับสมาชิกเท่านั้น
Greet customers, engage warmly to walk-ins and incoming phone calls, emails, and messages, and schedule all spa services. Have thorough understanding of all spa treatments, packages, promotions, and retail goods currently available at the spa. Maintains professional relationships with spa clients. Compile closing shift reports and reconcile all cash, credit card, and treatment costs, accounting for any inconsistencies. Maintain clean and orderly work environments in accordance with established standards. Must keep current on the spa calendar, including programs, events, and activities. Understand and follow universal precautions and hygienic procedures. Regular inspections of equipment and facilities to guarantee safety and avoid equipment loss and/or user injury. Assist with guest follow-up for retail requests.
กุมภาพันธ์ 2567 ถึง พฤศจิกายน 2567
Thai Customer Representative Officer
RunningMan Corporation; SBOBET/SBOTOP.com
Metro Manila, Philippines
สำหรับสมาชิกเท่านั้น
Assist, coordinate, advice, and maintain client interactions, as well as handle all customer representative responsibilities for a top online gaming company that is legally licensed under a PAGCOR license. Handled and solved inquiries from customers via phone, email, and live chat. Provided the head or supervisor input on the expectations and concerns of the customers. Collected and assembled reports on customer questions. Investigated customer inquiries and concerns while providing plausible solutions. Examined information and statistics regarding any game, match, or event. Input customer inquiries and issues into the system. Assist with any language translation, brief remark, or market research projects that the company assigns. Likewise, additional tasks or objectives that the department head or supervisor assigns.