responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.
มิถุนายน 2558 ถึง กรกฎาคม 2559
Supervisor banquet
Sofitel sukhumvit
Sukhumvit20
สำหรับสมาชิกเท่านั้น
responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.
1. Make sure employees work together as a team to provide the best service and meet the needs of the guests.
2. Check the dress and dress of the staff. and fix various bugs
3. Complete the opening and closing functions. including providing necessary equipment and tools Clean all equipment and areas, door locks, etc.
4. Verify organizational equipment storage, FIFO use and cleanliness, establish scheduled inventory and stock and supply of necessary materials.
5. Inspect the dining room for service, safety and guest well-being. 6. Work according to the maintenance work order. Assists managers in hiring, training, scheduling, assessment, mentoring, discipline, motivating and coaching employees.
7.It is a role model and the first point of contact for the Fair Practice Guarantee/Open Door Policy. Comply with company policies and procedures and safety.
8. Report accidents, injuries and unsafe working conditions to management.
9.Complete safety training and certification Make sure that a consistent and personal look is clean and professional.
10. Maintain confidentiality of proprietary information. and protect company assets
11. Welcome and receive all guests according to the company's standards. Anticipate and meet guest service needs Helping people with disabilities And thank the guests with true gratitude. Talk to others in clear and professional language. 12. Develop and maintain positive working relationships with others. Support the team to achieve common goals. Listen and respond appropriately to concerns of other employees.
13. Ensure that quality expectations and standards are met and identify, recommend, develop and implement new methods. To increase the efficiency of the organization 14. Productivity, quality, safety and/or cost savings. Read and visually inspect data in various formats (such as lowercase).
15. Visually inspect tools, equipment or machinery (e.g. to identify defects), standing, sitting or walking for extended periods or throughout the shift, moving, lifting, handling, pushing, pulling and placing objects weighing less than or equal to 50 pounds without help
16. Catch, rotate and manipulate objects of different sizes and weights. This requires fine motor skills and hand-eye coordination. Move through narrow, confined, or high spaces, moving up and down stairs and/or service ramps. Reach over your head and under your knees, including flexing, twisting, pulling, and bending.
17. Perform other reasonable duties as requested by the supervisor.
ประวัติการฝึกอบรม
มกราคม 2562 ถึง กุมภาพันธ์ 2562
marriott marquis queens park
food and beverage service
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (ดี) อ่าน (ดี) เขียน (ดี)
ไทย 25 คำ/นาที อังกฤษ 30 คำ/นาที
รถยนต์ ,รถจักรยานยนต์ ,รถบรรทุก
รถยนต์ ,รถจักรยานยนต์ ,รถบรรทุก
โครงการ / ผลงาน / เกียรติประวัติ / บุคคลอ้างอิง
started my first hotel job around 2004 as a bartender at Narai Hotel Silom until around
2009. After that, I moved as a waiter at Swissotel Park Nai Lert in 2009 to 2011.
and went on to start as a banquet employee at the Peninsula from 2011 to 2012.
to be a super banquet location at Oakwood Bangna during 2012 to 2013
To open a new hotel as Supervisor banquet at W Hotel from 2013 to 2015.
Followed by me to open a new Marriott Marquis Queen's Park from around 2015 to present
as Super banquet, the last position is assist banquet Manager.
At present, I am working as a banquet manager at Dusit Thani Hua Hin Hotel.