ตำแหน่ง Senior Manager

บริษัท Singapore Management University

ที่อยู่บริษัท Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Responsibilities:
- Act as a Brand Ambassador, enhancing brand awareness, loyalty, and driving sales.
- Facilitate daily operations, office administration, and develop internationalization strategies in Thailand and the region.
Duties:
1. Business Development
- Support the Director in the development and execution of strategic plans to enhance market outreach and student recruitment efforts.
- Identify, cultivate, and manage relationships with key strategic partners, corporations, and alumni networks to foster collaborations and identify new opportunities.
- Drive sales and expand market share for SMU Networks' solutions and products.
- Conduct in-depth market research, provide timely intelligence, develop and update communication materials, track deliverables and provide periodic reporting to the management team. Identify business opportunities, and develop new customer relationships.
- Plan marketing events and enter relevant professional groups and events.
- Develop and implement marketing and communication strategies for the Office of Overseas Centres, including but not limited to supporting public relations, advertising, social media, and corporate communication.
- Act as a liaison between Singapore Management University (SMU) stakeholders and local entities, addressing inquiries and facilitating effective communication.
2. Office Operations Management
- Drive operational planning and budgeting, ensuring efficient resource allocation.
- Manage a range of administrative support functions such as preparation of reports and meeting notes, meeting
organization, and event logistics.
- Utilize data-driven insights to streamline administrative processes, enhancing efficiency and effectiveness.
- Responsible for the official Line business account, managing end-to-end content dissemination methods (text, videos, etc.), acquiring new users, and engaging with existing users.
3. Other Responsibilities
- Exceptional proficiency in office software (PowerPoint, Excel, Word) to create high quality presentation materials
- Flair for design applications to create event posters suitable for the business community is a plus point
- Support Director on planning and resource allocation matters.
- Collaborate on cross-functional projects, working with academic, admissions, and marketing teams to achieve holistic institutional objectives.
- Assist with other tasks assigned by the Centre Director

ตำแหน่ง Customer Relationship Manager

บริษัท Keyfields

ที่อยู่บริษัท Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Develop and nurture strong customer relationships, understand their needs, and propose effective solutions.
- Act as the main point of contact for client inquiries, issues, and escalations, ensuring timely and satisfactory resolutions.
- Conduct regular meetings, check-ins, and reviews with clients to gauge satisfaction levels, obtain feedback, and pain point areas for enhancement.
- Identify new business opportunities and provide clients with insights into relevant products or services.
- Proactively address customer concerns, drive sales, and uphold high service standards.
- Collaborate with the sales team to create tailored proposals, presentations, and strategies for clients, addressing their
specific needs.
- Attend sales meetings, presentations, and negotiations as required to support business growth and meet revenue targets.
- Utilize CRM practices, demonstrate strong communication and negotiation skills, and maintain a customer-centric
approach.
- Coordinate between clients and internal teams such as sales, marketing, product development, and customer support
to ensure seamless service delivery.
- Advocate for client interests while aligning with company objectives, communicating client requirements, feedback,
and expectations internally.
- Maintain accurate records of client interactions, transactions, contracts, and communications using CRM software or
databases.
- Generate regular reports and analytics on key performance indicators (KPIs) such as client satisfaction scores, sales
revenue from existing clients, and renewal rates.
- Analyze data to identify trends, patterns, and areas for improvement in customer relationship management strategies
and processes.

ตำแหน่ง Assistant GA & HR Manager

บริษัท Bridgestone

ที่อยู่บริษัท Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Assist HR Manager on overall HR functions
- Responsible for overall general affairs and admin operation
- Ensure accuracy of employees’ expense reimbursement
- General monthly HR report and data analysis
- Develop performance appraisal system
- Handle basic employee training
- Handle employee communication activities to ensure employees from different sites receive the same message
- Handle employee relation issues
- Oversee facilities within the organization, company transportation, housekeeper and security guard and other related
issues. Facilitate in business field such as license renewal
- Manage department budget
- Handle employee relation included internal communication, activity, CSR, disciplinary and company regulations
- Maintain good relationship with internal and external stakeholders

ประสบการณ์ทำงานอื่นๆ
Rung Rueng Consulting Co.,LTD / Rhino Research
Back Office Manager
I. General description
- Part of the executive team responsible for future strategies, working closely with the director, reporting directly to the
Executive President and Vice President.
- Assist the MD in all activities and manage back-office operations, including operations, human resources, procurement,
logistics, financials, and paperwork.
- Ensure day-to-day business operations run smoothly, including scheduling, training, recruiting, promotions, and planning.
II. Task description
- Organize and coordinate back-office management, bookkeeping, financial management, operations, procurement,
logistical and housekeeping management, and human resources management.
- Support sales, marketing, and the distributor network.
III. Daily responsibilities
- Manage, direct, and monitor overall company performance.
- Liaise effectively across the company, improving organizational activities, measuring operations, outcomes, and
profitability, and providing feedback to internal entities.
- Assist in company planning, target setting, and progress monitoring.
- Support all departments, including recruitment, training, performance appraisal, coaching, and team management.
- Report monthly on company activities, contribute to team activity plans and business planning.
- Delegate authority, supervise teams, adhere to budgetary controls, policies, and procedures, and interact with all
company stakeholders.