ตำแหน่ง Customer Service Representative

บริษัท Alin Cargo Express Thailand

ที่อยู่บริษัท 1091 153-4 Phetchaburi 33 Alley, Makkasan, Ratchathewi, Bangkok 10400

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
>Help manage current customer accounts.
>Deal with a high volume of inbound and outbound phone calls, chat, and emails.
>Maintain relationships with carriers and customers.
>Provide exceptional customer service to customers and carriers.
>Solve customer and carrier problems and help resolve issues.
>Provide shipment quotes for customers and set up shipments as required by customers.
>Excellent multitasking skills within workspace as well as computer software programs.
>Professional representative of the company that other employees look up to.

ตำแหน่ง Customer Service Representative

บริษัท Sykes Asia Inc. - Cebu Philippines

ที่อยู่บริษัท Synergis IT Center, F. Cabahug St, Cebu City, 6000 Cebu, Philippines

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
>Manage large amounts of inbound, outbound calls, chats, and emails in a timely manner.
>Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
>Seize opportunities to upsell products when they arise
>Build sustainable relationships and engage customers. by taking the extra mile.
>Keep records of all conversations in our call center database in a comprehensible way.
>Frequently attend seminars to improve knowledge and performance related to the account.