- Providing help and advice to customers using organizations products or services.
- Leading or supervising a team of customer service staff.
- Handling customers' feedback and complaint, and coordinating with each department.
- Greeting guests
- Answering inquiry through the phone
- Making reservations and up selling for walk - in
- Performing accurate check - in and out process
- Providing all information to guests
- Dealing with guests and solve problems
- being in charge, in case the manager is not around
มกราคม 2558 ถึง ธันวาคม 2558
Passenger Service Agent
Bangkok Airways Ground Service Co.Ltd
Don Muaeng International Airport
สำหรับสมาชิกเท่านั้น
- Greeting Passengers
- Checking - in passengers with their belongings
- Checking passengers document and visa required
- Attending to customers before, after, or between flights.
- Answering questions and assisting passengers with various needs
- Security checking of luggage and dangerous goods