ตำแหน่ง Supervisor - Information Security

บริษัท AEON Thana Sinsap (Thailand) Public Company Limited

ที่อยู่บริษัท 388 Exchange Tower, 27th Floor, Sukhumvit Road Khwaeng Klongtoey, Khet Klongtoey, Bangkok 10110

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
 Coordinate for approval and implementation for user request follow IT process.
 Create/Delete/Update with use role base following user request and comply with IT Security Policy.
 Reviewing and monitoring user ID following ISMS document.
 To control and manage High privilege User ID following system function.
 Gather and clarifying requirement from user request follow IT process.
 Providing possibilities of the solutions/options on the user requests to end user following ISMS Policy.
 Co-ordinate between end user and IT backend support team to implementation and solved on user request.
 Register, check, record, scan and submit for approval of Change management.
 Manage of day-to-day software licensing and the periodic reporting.
 Assist support the start-up of new operation project.
 Validate and providing support in the forms of access rights to information system documentation e.g. IT Package, User Function, IMAC, Change management, User Remote Access.
 Coordinate with internal/external auditor within user profile for IT operation and Change management. Provide documentation for supporting ISO audit.
 Tracking and evaluate an individual and team performances and controlling work process to achieve KPI. Monthly KPI report to management.
 Continuously review existing process, operational issues, and suggest improvements for UAM team.

ตำแหน่ง Supervisor - IT Helpdesk

บริษัท G-able Company Limited

ที่อยู่บริษัท 202 CDG House, Nanglinchi Road Chong Nonsi, Yannawa, Bangkok 10120

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
1.Support about software and hardware problem in True Corporation.
2.Create tickets assign tickets to proper assignment group.
3.Monitor and follow up tickets to clearly job within SLA.
4.Coordinate with IT Service team and other team to find solution for solve problems.
5.Communication news, policy and IT update via email.
6.Manage manual operation for team.