• Achieve departmental budget goals by maintaining
profit through increased sales revenue and the efficient
cost expenditure.
• To be responsible for monthly department Profit & Loss
Statement.
• To ensure the efficient scheduling of Management &
Associates.
• To implement a departmental daily “15
Minutes”Training Program
• Drive Tripadvisor ranking to team.
ไม่ได้ระบุ
Building Manager for ASQ Room Service / Buffet Restaurant Manager
Anantara Riverside Bangkok Resort and Spa
charoennakorn road
สำหรับสมาชิกเท่านั้น
• Responsible for successfully driving the operation of the
outlet and defining the plan for their on-going
progression.
• Work closely with the Director of Food & Beverage, who
I report to, to continually redefine and develop our
service levels and concepts in what is and ever
changing industry: spotting the trend of new norm.
• In charge of International Buffet Restaurant, responsible
for excellent customer service and serve guests
according to LQA standard in order to ensure guest
satisfaction.
• Involve in outlet promotional activities. Create new
promotions in order to attract guests and meet revenue
target.
• Resolve guests’ complaints to maintain guest
satisfaction.
• Improving Restaurant Tripadvisor Ranking up to Top 10
as target.
• Compliant employee training daily by LSOP (Local
Standard Operating Procedures)
ไม่ได้ระบุ
Restaurant Manager
CP-Hilai Harbour Restaurant (Pre-Opening Team)
IconSiam
สำหรับสมาชิกเท่านั้น
• Work as a Restaurant Manager.I am responsible for
driving all operations and contact outsources for
operate laundry , PA and Steward in the restaurant.
• Responsible for all operations in the restaurant services
, recruitment , Create SOP Standard Training by
combining with the Taiwan Team , evaluate , lead ,
motivate, coach and discipline all employees to ensure
that core standards are met.
• Scheduling employees more than 40 staffs.(420 seats
capacity)
• Stock Control. Responsible for the department profit &
loss. Do inventory every month.
• Check guests reviews and takes action to handling
guests complaint to improve our restaurant service.
• Coorporate with Kitchen and Marketing Team to create
Yearly Plan and Promotion. Length target to launch
Social Media such as Facebook and Line for effective
contact with our guests.
• Seeking for new agency to launch the new market also
cooperate with IconSiam promotion to joined upselling
programs in the Department Stores.
• Work closely with the Managing Director and CEO from
Taiwan. (Harbour)
*Cluster Assistant Restaurant Manager , The Athenee Hotel, The Luxury Collection Hotel Bangkok
*Assistant Restaurant Manager , Anantara Riverside Bangkok Resort and Spa
*YTD Team Waitress , Carnival Cruise Lines , United States of America
*Assistant Manager , Sofitel Silom Bangkok
*Restaurant Manager , Landmark Hotel Bangkok
*Service Leader -Head Waitress , Shangri-La Hotel Bangkok , Thailand
*Captain , Le Meridien President and Le Royal Meridien Bangkok Hotels
ประวัติการฝึกอบรม
ไม่ได้ระบุ
Marriott Digital Learning Zone
F&B Department
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (ดีมาก) อ่าน (ดี) เขียน (ดี)
ไทย 45 คำ/นาที อังกฤษ 50 คำ/นาที
รถยนต์ ,
โครงการ / ผลงาน / เกียรติประวัติ / บุคคลอ้างอิง
Driving Tripadvisor ranking up to goal target each month.