ปริญญาตรี Prince of Songkla University, Phuket Campus
Bachelor's degree
Hospitality and Tourism Management (International program)
3.24
ประวัติการทำงาน
5 ปี
กันยายน 2562 ถึง กุมภาพันธ์ 2563
Assistant Front Office Manager
Casa De Mar, Koh Samui
Chaweng Beach, Koh Samui
สำหรับสมาชิกเท่านั้น
- Being leader of Front Office team [GSA, GSA Supervisor, Reservation Officer and Drivers].
- Daily response guest questions, provide hotel information, make a reservation and up selling via guest messages in info@.
มีนาคม 2560 ถึง กันยายน 2562
Secretary to Resident Manager
Casa De Mar, Koh Samui
Chaweng Beach, Koh Samui
สำหรับสมาชิกเท่านั้น
- Administrator of FB page, Instagram and info@ and respond guest reviews on Tripadvisor.
- Daily photograph, create posts and advertising contends on FB page and Instagram. Prepare monthly report about guest satisfactions and feedbacks from Google, Expedia, Booking.com, Tripadvisor and Instagram.
- Reservation, Reception tasks including Sales [Issue hotel contracts and promotions to wholesalers and agencies.
- Dealing with managers and document tasks such as record a minutes of meeting, create room directory, hotel presentations, signs, posters etc.
ตุลาคม 2559 ถึง มีนาคม 2560
Guest Service Agent
Sheraton Resort, Koh Samui
Chaweng Noi, Koh Samui
สำหรับสมาชิกเท่านั้น
- Complete procedures of checking in and checking out under Starwood's standard and Provide a general information to guests and answering questions, prepare bills and cashier tasks.
- Attend weekly training and being night auditor 2 days a week.
Guest Service Agent at Casa De Mar, Koh Samui from September 2015 - September 2016
- Complete procedures of checking in and checking out, prepare bills and take payment.
- Selling boat tickets, motorbike & car rentals and excursion tickets and provide a general information to hotel's guest.
- Night shift.