• Warehouse Experience: Proficient in inventory management, forklift operation, and order fulfillment in a fast-paced environment.
• Purchasing Experience: Skilled in sourcing and negotiating with suppliers, analyzing pricing data, and managing procurement processes.
• HR Experience: Knowledgeable in HR policies and procedures, employee onboarding, recruitment, and maintaining employee records.
• Excellent organizational skills, attention to detail, and strong communication abilities in a multidisciplinary setting.
• Successfully managed a team of 22 employees, ensuring efficient warehouse operations and productivity.
• Implemented new inventory management system, resulting in 20% reduction in stock discrepancies.
• Developed and enforced safety protocols, resulting in zero accidents/incidents during tenure.
• Streamlined warehouse processes, leading to a 15% decrease in delivery time.
• Managed inventory for brick and mortar store, ensuring accurate stock levels and organized merchandise displays.
• Developed and executed successful online marketing campaigns to increase web traffic and drive sales.
• Handled customer inquiries and resolved issues promptly, maintaining high levels of customer satisfaction.
• Implemented an e-commerce platform, overseeing product uploads, order processing, and shipment tracking.
T & D TEXTILE COMPANY LIMITED
Store and E-commerce head
Year 2022 – 2023
• Store Management: Managed daily operations, including inventory control, staff supervision, and customer service.
• E-commerce: Developed and implemented successful online marketing strategies, resulting in increased sales and customer engagement.
• Customer Relationship Management: Built strong relationships with customers, ensuring their satisfaction and loyalty to the brand.