Sourcing and Procurement Processes
Bidding Processes
Logistic and Shipment Processes
Administration Processes
พฤศจิกายน 2561 ถึง เมษายน 2562
Operations Manager
Baba Beach Club Phuket
88 หมู่ 5 โคกกลอย ตะกั่วทุ่ง พังงา 82140
สำหรับสมาชิกเท่านั้น
Responsible for the overall management of the operation of the hotel.
Responsible for all aspects of all departments.
Support and work with all Head of Departments in all aspects of running this hotel.
Monitor the co-ordination between all departments for smooth & efficient operations.
Ensure full compliance to Hotel operating controls, SOPs, policies, procedures and service standards.
Ensure SOP implementation in all departments and inspecting all departments for SOP implementation. Consultant guidance to be taken wherever required.
Assessing and reviewing customer satisfaction and service recovery process.
Meet all Head of Departments to review & train the staff to upkeep the human capital.
Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.
Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
Lead all key property issues including capital projects, customer service and refurbishment.
สิงหาคม 2558 ถึง ตุลาคม 2561
Excutive Assistant Manager
Aleenta Hua Hin Resort & Spa
183 ปากน้ำปราณ ปราณบุรี ประจวบคิริขันต์ 77220
สำหรับสมาชิกเท่านั้น
Assist Management in increasing the Hotels profitability and reputation as well as establish good public relations with all guests.
To coordinate with the heads of departments to ensure adequate coordination and operations implementation.
Implement departmental strategies and action plans in accordance with the resorts strategic and sales plans.
To plan and get the desired cost price for products sold by the resort.
To plan on upgrading the standards within the Resort.
To liaise with the Sales & Marketing department to set the strategy for the departments.
To project business opportunities in order to increase revenue.
To participate in preparation of the Resort strategic plan, marketing plan and goals program.
Manage the functioning of all employees, facilities, sales and costs, to ensure maximum departmental profit is achieved.
To coordinate all sales activities which are conducted in area of responsibility.
Ensure that all Standards are being adhered to, by training all personnel and monitoring their compliance.