GSB Bank: IFRS 9
Project Manage overall project about Report
and Outbound.
Develop program follow user requirement.
Maintain current knowledge of standard
language, coding methods, and operations
requirements.
Thoroughly tests the operation of completed
programs and linkage to other programs.
Build Software and Deploy to SIT/UAT/PROD
environment.
To coordinate with BA Team to do report.
and outbound following by DRS.
To develop and design report and outbound
following by satisfied customer.
Adjust performance of report to make it
better.
Experiences in SQL database design ,SQL
Server Management Studio ,Report Builder
,SQL Server Reporting Service
Programming Language : SQL ,MS -T SQL
Experience in SQL statement.
Support user.
มิถุนายน 2564 ถึง มกราคม 2566
Application Technical Support Analyst
Digital Ventures Co., Ltd.
สำหรับสมาชิกเท่านั้น
Project : B2P Blockchain (SCB)
Support, assist and solve the customer's issues with B2P, PayZave program ( Fintech and Blockchain business )
SQL Query for searching data and investigate to solve customer’s issues. (DBeaver)
Collect user’s requirement and forward to Developer and BA team for program customization.
Manual test program to find bug and collect program’s log for Programmer. Find log in datadog for Analyst and investigate problem
Find root cause and suggest
Inspect on UI for find error
Ability to explain complex ideas to those with limited IT and systems knowledge
Exceptional verbal and written communication skills
Listening ability and patience
Extraordinary customer service and relationship management experience Critical thinking skills
Do user manual and internal
กุมภาพันธ์ 2566 ถึง มกราคม 2568
Application Support
Sunday Technology Co., Ltd.
สำหรับสมาชิกเท่านั้น
Project: Sunday Care (Health Tech Insurance)
Support on Web and Mobile
Use jira and zendesk for tracking case
Provide dashboard and create alert in Grafana
Troubleshooting and diagnosing incidents
Find log in kibana for Analyst and investigate problem
Tableplus tool Using to find data and investiagte query via postgresql and mysql
Transfer file to AWS (S3) , run job and find error on AWS when job failed Postman tool to check and create user via each API
Inspect on UI for find error
Coordinate and collaborate with internal and external teams for the IT issues (PO ,BA ,QA ,Dev)
Escalate software defects to development and follow-up for solution/fix to resolve support tickets
Provide documents to the users regarding systems
Provide a high level of service while adhering to SLAs for response and restoration times.
Teach junior and guide to team
Progress report weekly, monthly and Sprint Provide knowledge to team in confluent Perform ad-hoc tasks
ประวัติการฝึกอบรม
พฤษภาคม 2562 ถึง พฤษภาคม 2562
Siam Networker CO.,LTD
Program cisco
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (พอใช้) อ่าน (ดี) เขียน (ดี)
ไทย คำ/นาที อังกฤษ คำ/นาที
รถยนต์ ,รถจักรยานยนต์ ,
รถยนต์ ,
Coding Languages
SQL ,C ,C++
Database
MS SQL ,MySQL ,Oracle
OS: Linux
Tool
SQL Server Reporting Service ,Report Builder
,Arduino IDE , VI Editor ,Microsoft Office