Bnext International Company - Customer Service Manager.
Responds to customer web inquires regarding online service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures.
เมษายน 2554 ถึง กรกฎาคม 2560
In-flight manager
Royal Jordanian Airline
Amman, Jordan
สำหรับสมาชิกเท่านั้น
Royal Jordanian Airline - In-flight manager
In-flight manager will overall ensure that they and their team delivers excellent customer service onboard. They will also be accountable for day to day leadership and crew management,lead,guide and motivated team, ensure completion of the flight/company documentation, manager crew performance onboard and provide developmental feedback and more.