- Get the User solve problems via phone, email and Social (Yammer, Skype, Ms.team), and perform troubleshooting.
- Check and see the details of the User Log File and check Ticket problems User complaints.
- Maintenance and smooth running of our open access computing areas.
- Troubleshooting problems with software. - User manual guide, technical manual of Document (knowledge and tips On Service Now)
- Control Performance in SLA.
- Reporting Monthly Reset password (Web3270, SD, B-BOSS, ICAS, TCI Cashin, Motor insurance and Rlos)
- Reporting Monthly Unclose Ticket Service NOW (SNOW) of severity level 5
พฤษภาคม 2554 ถึง เมษายน 2559
IT Support
PTT Digital Solutions Company Limited
555/1 Energy Complex Building A,
4th-5th Floor,Vibhavadi-Rangsit Road,
Chatuchak, Chatuchak, Bangkok
10900 Thailand
สำหรับสมาชิกเท่านั้น
- Support and Coordination of Customer management System (CMS)
- Support and Coordination of Labor management System (LMS) - User manual guide, technical manual of Document
- Support of Payroll systems
- Support SAP basic module FI, MM,HCM,SD