ตำแหน่ง Executive Sales Specialist Global Account Operation

บริษัท Fuji Xerox Asia Pacific Pte Ltd. Myanmar Branch, Republic of the Union of Myanmar

ที่อยู่บริษัท Fuji Xerox Asia Pacific Pte Ltd. Myanmar Branch, Republic of the Union of Myanmar

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Executive Sales Specialist Global Account Operation, Responsible for Myanmar country and
international’s sales market. Represent our company, with a comprehensive understanding of
our offerings, Maximize the sales performance by establishing strong relationships and gaining
insight to the needs and lifestyle of the client, meet weekly, monthly, and annual sales and
activity quotas, generate leads and commit to customer service by building relationships, adjust
sales techniques based on interactions and results in the file, Perform incisive and insightful
market and competitive research, Qualify, develop, and maintain thorough company and
product knowledge, research consumer needs, and identify how our solutions can meet them,
Generate leads and grow existing relationships, maintaining an accurate, detailed client book,
and developing an active, repeat customer base ,Make cold calls or perform warm outreach,
putting outside-the-box thinking to work to develop new and unique sales tactics, Work with the
Account Executive team to design industry-specific outbound efforts, Utilize Salesforce.com tool
to ensure standard processes during all sales stages, Conduct month-end and year-end close
processes

ตำแหน่ง Executive Sales Manager.

บริษัท Elysium residences, serviced and managed by Royal Tulip luxury hotels, Pattaya, Chonburi, Thailand.

ที่อยู่บริษัท Elysium residences, serviced and managed by Royal Tulip luxury hotels, Pattaya, Chonburi, Thailand.

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Executive sales manager, Responsible for Thailand and international’s real estate market.
Operating and maintaining real estate properties with the goal of maximizing income and
profits. Supervise real estate sales agents, perform administrative duties and stay informed
about the latest changes in the real estate industry. Offer advice and motivate their agents
to close sales. Develop effective training programs that teach agents how to acquire
customers, negotiate deals, and secure financing and complete paperwork for the sale. Set
weekly, monthly and yearly monetary goals for the agents to achieve and conducted sales
meeting. Perform human resources duties, such as conducting interviews, hiring new staff
and transferring or dismissing seasoned staff. Prepare budget and inventory reports.
Perform administrative duties and issue supplies or equipment when needed. Marketing
roles may include planning, budgeting and coordinating open houses or other initiatives to
develop new leads and increase sales for the office. Attend association meetings to receive
the latest information on housing regulations and legislation that affects the industry. Assist
the organization gain a better market share by identifying, recommending and
implementing improved selling and marketing strategies. Continually look to identify further
business opportunities through effective liaising with other related businesses and
colleagues. Plan, design and conduct appropriate marketing and selling strategies for
individual properties within budgetary limits. Participate in key result area and key
performance indicator review processes to establish areas for improvement. Maintain a
high professional and ethical profile in accordance with industry and company standards.
Endeavour to maintain an understanding of both local and national real estate markets.
Perform duties to a high professional and ethical standard

ตำแหน่ง General Project Designer / Hospitality Business Manager

บริษัท Syscontech - Watad Group Enterprises, Doha, State of Qatar.

ที่อยู่บริษัท Syscontech - Watad Group Enterprises, Doha, State of Qatar.

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
General project designer and Hospitality business manager, Responsible for planning and
organizing ‘New Business’ location and accommodations, to cater for ‘Spa and Restaurant’
services. Managing budgets and financial plans as well as controlling expenditure,
maintaining operational budget-cost-control records. Recruiting, training and supervisingstaff, planning work schedules for individuals and teams. Addressing problems and
troubleshooting, ensuring the services are run smoothly, monitoring routine maintenance
and inventory supplies, dealing with contractors and suppliers. Ensuring safety and security
are adequate and effective, carrying out inspections of property and services with Civil
Defence and Municipality authorities, assuring compliance with licensing laws, health and
safety and other statutory regulations.

ประสบการณ์ทำงานอื่นๆ
4-Company Jumeirah International LLC, Jumeirah Beach Hotel, Dubai, U.A.E.
Job Position Guest Relation Executive/Executive Sale and Marketing.
Period 14th December 2011 to 30th April 2014
Job Scope Guest relation executive, Responsible for ensure and provide flawless, upscale, professional
and high class guest service experiences. Analyze customer feedback and provide strategic
direction to continuously improve overall rating. Respond to guests needs and anticipate
their unstated ones. Expect and react promptly to guests’ requirements and inquires.
Actively listen and resolve guests’ complaints, Oversee and coordinate all arrivals and
departures of special guests (VIPs, SAs) Coordinate and manage communication between
guests and staff and follow up to ensure complete service recovery. Promote all amenities,
conveniences and programs offered. Direct, coach and manage guest relations team to
ensure all standards and operating procedures are adhered to. Appraise team’s
performance and produce reports, Examine activities logbook, assign tasks appropriately
and implement control schedule daily.
Executive Sale and Marketing, Responsible for planning, creating, managing and delivering
of day-to-day marketing activities. Develop profitable promotions and activities schemes for
all products and services: Rooms, F&B Outlets, Spa and special functions. Manage and
coordinate hotel’s activities plans, ensuring that all communications are targeted at the
right audience and delivered on time. Responsible for tracking campaigns and promotions,
ensuring revenue driven result. Responsible for planning, managing and controlling of all
photography and videography shoots and materials. Responsible for overall control,
monitoring and managing of the hotel website and all related social media channels
(Facebook, Twitter, Instagram, and YouTube). Responsible for managing and coordinating
with third party agencies related to hotel PR and Marketing activities. Ensure all PR activities
are carried out within the hotel branding and guidelines at all times. Represent the hotel in
various marketing events within the U.A.E.
5-Company Retail Is Detail LLC, Emaar Hospitality Group. Dubai, U.A.E. (Grand Opening the Dubai Mall)
Job Position Executive Sales and Marketing.
Period 10th January 2009 to 25th October 2011
Job Scope Executive sales and marketing, Responsible for handling Social Media and updating Company
Website. Manage and follow-up customer’s correspondences and enquiries, analyzing and
investigating competitors’ prices, check market demands and competition levels. Presenting
ideas and strategies for promotional activities, organizing events and product exhibitions.
Preparing management reports, monitoring performances, identify new potential markets.
Produce quotations and written confirmation to all clients. Produce accurate and timely
reports which meets the needs of the Sales Manager and Senior Management. Monitoring
customer’s satisfaction regularly and resolve any outstanding issues to ensure business
opportunities. Coordinating and scheduling trade and media visits, with other departments.
Provide assistance required by ‘Retail is Detail’ Head Office Sales Directors. Maintaining high
level of guest service and being proactive in responding to customer’s request.
6-Company Novatel Suvarnabhumi Airport Hotel. Bangkok Thailand.(Grand Opening the Airport Hotel)
Job Position Front office Telephone Operator/Account receivable.
Period 18th October 2006 to 31st December 2008
Job Scope Front office telephone operator, Responsible for courteously receive and properly route
incoming calls. Service out-going calls and supplies proper connections. Take down and relay
messages If electronic system is down, to record all-chargeable calls and post them on the
guest’s invoice. Record and give wake-up calls. Report all telephone defects to the technical
department. Project a good image of the hotel by establishing good P.R through the
telephone. Assist guests when necessary e.g. calling for doctor, obtaining the telephone
number etc. Suggest and assist in finding ways to improve the telephone. Verify telephone
equipment rental charges, long distance charges. Handle in- house paging system. Handle
fire-alarm procedure. Know and use correct front office terminology. Be familiar with
operation of computer terminal. Work in close cooperation with reception, housekeeping,
restaurant, banqueting, kitchen and sales department. Check and ensure PABX equipment is
operating efficiently. Assure periodic servicing of telephone equipment by contractors.
Perform administrative work relating to technical faults and problems. Perform any dutiesthat may be assigned from time to time by supervisors. Suggest and assist in finding ways to
improve the telephone system. Verify telephone equipment rental charges, long distance
charges. Bring any discrepancies to the attention of FOM. Refer any major operational
problems or guest complaints or in his absence to the Ass. FOM. Take part in staff training for
the department. Following up client comments by trying to find a solution for every problem
raised. Keep abreast of new trends in telephone systems. Monitor performance of correct
telephone operating procedures.
Account receivable, Responsible for compiling and maintaining accounts payable files.
Maintaining and updating vendors and service providers’ database. Produce reconcile vendor
statements and reconcile purchase orders against invoices. Prepare and process cheques
within the designated credit terms, as well as auditing and verifying expenses reports.
Responsible for performance related duties and special project as per assigned. Prepare
supplier's age analysis each closing month. Ensuring all payments are posted and allocated on
a timely basis, and that all TA commissions are paid as per policy. Reconcile accounts on a
timely basis, prior to Financial Controller review. Maintain proper filing and adhere to the
record retention report as per hotel policy. Assist with asset management tracking and
condition status. Attend monthly meetings and provide and suggest policy and procedure
improvements.
7-Company Accor Hotel, Ambassador Bangkok Hotel, Bangkok, Thailand.
Job Position Guest Service Agent/Personal Assistant to MD
Period 02 February 2004 to 30 September 2006
Job Scope Guest service agent, Responsible for creating customer’s satisfaction, by interacting with
hotel guests, providing ‘Thai Hospitality Care and Smile’, in a very professional manner, from
arrival to departure. Responsible for carrying out day-to-day Front Office operations and
associated services. Manage petty cash and miscellaneous expenses. Assist with ‘walk-in’
customers, and assure immediate attention. Heeds any remarks made by guests and ensure
follow-up. Promotes F&B offers, and services, the ‘Ambassador’ style, also conveying positive
images of the local hospitality services.
Personal assistant to MD, Responsible for Manage and maintain the MD’s diary and email
account. Filter emails, highlight urgent correspondence and print attachments. Organise
inbound emails into the appropriate folders and any relevant information to be copied into
the correct file on the hard drive. Respond to emails as much as possible, dealing with
appointments, requiring Bio or photos etc. Ensure busy diary commitments, papers and
travel arrangements are managed effectively including producing a daily folder with diary,
necessary papers etc. and troubleshooting problems. Conduct weekly diary meetings with
the MD to discuss upcoming engagements, invitations and other requests. Schedule on
behalf of the MD meetings between him and his direct reports and the committees and
groups to which he is a member. Coordinate travel and accommodation requirements in
connection with others and ensure arrangements in place for the MD match his
requirements. Filter general information, queries, phone calls and invitations to the MD by
redirecting or taking forward such contact as appropriate. Ensure the MD is fully briefed on,
or prepared for, any engagements he is involved in. Keep and maintain an accurate record of
papers and electronic correspondence on behalf of the MD. Prepare correspondence on
behalf of the MD, including the drafting of general replies. Minute general meetings as
required and complete research on behalf of the MD. Keep and retrieve files. Ensure guests
meeting with the MD are well taken care of. Provide a service that is in line with the MD’s
work habits and preferences.