ตำแหน่ง Customer Service

บริษัท International Air Transport Association (IATA)

ที่อยู่บริษัท 1550 อาคารธนภูมิ ชั้น 20 บริษัท IATA ถนน เพชรบุรีตัดใหม่ แขวงมักกะสัน กรุงเทพ 10400

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Manage IATA E&F Billing Data Gateway for Thailand market.
- Provide effective customer service to all airlines & ground handler for the BDG.
- Communicating with all airlines which departure and arrival to Thailand as a main point of
contact for BDG users.
- Process application received for BDG users.
- Coordinate and provide support for BDG system for airlines and IATA Geneva, Montreal,
Madrid and E&F team.
- Perform data quality check for all the entry in the BDG system.
- Effectively manage the data entry deadline while working in a highly demanding environment
handling over 160 airlines.
- Coordinate with airlines to ensure timely payment of the invoices for the G8.
- In coordination with IATA Geneva review the airlines BSP amount to ensure that payment
shortage transfer while EFT.
- Responding in a timely manner to service issues and requests.
- Priorities and manage many open cases at one time.