- To prepare Laptop, PC, IP Phone for new joiner.
- To install Window and Software and driver printer and join domain.
- Create AD accounts for new user.
- Grant access for file sharing.
- Create Microsoft office 365 accounts for new user.
- Create group email and add emails user into the group as per request.
- Contact vendor to request quotation to order computers as per request from Supervisor.
- Answer the calls and onsite support for office user.
พฤษภาคม 2558 ถึง กุมภาพันธ์ 2562
Service desk, IT Support
Adecco (Outsourcing Company)
130/1 North Sathorn road, Silom, Bangrak, Bangkok, 10500
สำหรับสมาชิกเท่านั้น
-To Prepare Note Book, IP Phone, Install Window and Software needed for new entrants and taught how to use them
- Maintain and repair the network printer, laptop, mobile and ipad.
- Create a script map drive for the file share to the user of each department.
- Install the company's push mail and application on the iPhone, iPad and mobile phone to the user according to the usage of each department.
- Service desk to answer phone, mail and remote computer to introduce.
And solve hardware and software problems by using the User.
- Repair and restore data when the hardware has problems.
- Manage and Update Inventory in share point.
- Install Telepresence and IP Phone in meeting room and prepare equipment and system to be available when User wants to use Video Conference.
- Install and upload video to digital signage followed by assigned from communication department.
- Install wePresent in meeting room for connect projector via wireless
- Contact AIS and True to provide voice SIM and internet SIM for user who has corporate mobile and IPad.
- Remote server for solving the application which is running on server.
- Grant access for new user to login printer by card.
- Create IT knowledge documents for user.
พฤษภาคม 2557 ถึง สิงหาคม 2557
IT Support
D-Plus Intertrade Company
พระราม3
สำหรับสมาชิกเท่านั้น
Maintain PC / Note book / Printer and troubleshoot IT equipment for employee or user. Window and programs used within organization. Network / Lan / Internet.