ตำแหน่ง Retail sales supervisor

บริษัท Parker & Morgan

ที่อยู่บริษัท Lake Ratchada, Asoke

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Attend trade shows, event and special offline campaign (Impact, SB, Paragon and Emporium)
- Manage PC include coach, counsel, recruit, train and discipline to PC
- Ensure standards for quality, customer service and health and safety are met.
- Monitor local competitors and help retail sales staff achieve sales targets.

ตำแหน่ง Operation Supervisor

บริษัท Miki Travel

ที่อยู่บริษัท Ocean Pacific 2, Nana Sukhumvit Road

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Supervised and operate the work of office employees to ensure to quality standards and meet all deadlines, prepared procedures, and corrected errors, problems of the agent or group on tour.
- Keep monitor in team with correct procedures

ตำแหน่ง Agency Sales Consultant

บริษัท Excite Holidays

ที่อยู่บริษัท Saab Building, Silom

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Provides first-class sales by answering any questions the consumer might have about a product.
- Create positive and develop relationships with clients
- Follow up with suppliers and hotel to get confirmation and solve the problems
- Dealing with customer queries and complaints

ประสบการณ์ทำงานอื่นๆ
*CBS Travel (2016)*
Senior Reservation Online B2B
- Supervise, supportive and Coordination multiple internal (reservations team, outbound team, contracting team, account team and Owner)
- Handling urgent case and complaint customer
- Resolve cases with clients and hotels
- Monitors and update bookings with hotels confirmation number on daily base.
- Monitors team and daily check on the system and emails
- Achieve department target include online and offline
- Make offline booking for Chinese Market
- FIT reservation online (B2B and B2C)

*Miki Travel Limited (2010-2012)*
Sales Executive – Outbound Tour Operation
- Building long term relations with new and existing customer
- Produce quotations and accurate pricing documents and follows up with clients to make sure that they are satisfied with product
- Achieve target and monitors on group operate

*Courtyard by Marriott (2010)*
Server Hostess
- Greet incoming Guests warmly with a genuine smile and eye contact
- Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
- Observant to Guests’ needs throughout dining experience to ensure they receive high quality service
- Contribute to team effort by accomplishing related results as needed

*SIIX Bangkok CO., Ltd. (2008-2010)*
Sales Associate
- Coordinating the sales team by managing schedules, filling documents and communicating relevant information
- Handle the processing of all orders with accuracy and timeliness
- Assist in the preparation and organizing with the sale team

*Swissotel SYDNEY On Market St. (2005-2006)*
Housekeeping
- Performing a variety of cleaning activities such as sweeping mopping dusting and polishing
- Ensuring all rooms are cared for and inspected according to standards
- Follow all company safety and security procedures
- Report any maintenance issues or safety hazards
- Observe and report damage of hotel property

*Coffee on Spring (2005)*
Senior Server, Barista and Cashier
- Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
- Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies
- Keeps equipment operating by following operating instructions
- Maintains safe and healthy work environment by following organization standards and sanitation regulations.
- Reconcile cash drawer by proving cash transactions, listing checks and credit card charges

*Bai Yok Restaurant (2004-2005)*
Senior Server and Barista
- Develop and cultivate strong relationships with customers
- Provide a friendly and caring experience for every guest comes into the restaurant, upholding the restaurant’s hospitality standards
- Prepare and serve specialty coffee and tea beverages
- Trained new service employees as professional accomplishment
- Handled cash and credit payments, prepared sales report and performance assigned closing works