ตำแหน่ง In-Destination Sales Manager

บริษัท Buffalo Tours (Thailand) Ltd.

ที่อยู่บริษัท 41 อาคาร เลิศปัญญา ซอย ศรีอยุธยา 12 Thanon Si Ayutthaya, Thanon Phaya Thai, Ratchathewi, Bangkok 10400

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Responsible for developing, managing and standardizing in-destination sales operations, including hotel representatives, tour desks and other points of sale (POS). The role is enhance the level of customer satisfaction, point of sales development, grow sales positions/channels continuely and own In-Destination Sales revenue and PNL.

ตำแหน่ง Head of Inbound Division

บริษัท CBS Travel Asia Co.,Ltd.

ที่อยู่บริษัท 942/147-148 12th Floor, Charn Issara Tower 1, Rama 4 Road, Suriya Wong, Bang Rak, Bangkok 10500

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Responsible included:
- Mainly responsible on handling offline Inbound tour sales and reservations team both group and FIT from various destinations and Lead team to reach target set by the management.
- Responsible in management of Sales & Reservation team to achieve their sales target and support to their customers.
- Lead a team of Inbound Tour sales and reservation and make sure the team understand the business and their main tasks in order to achieve the company goals
- Coaching and performance management, individually ensuring all team individuals are performing at their best.
- Seeking New Product, partners to suit market need.
- Co-ordinate with product team for all products promotions as per different markets sales strategy
- Handling team sales and reservation issues and solved to the best interest of the company with an aim to meet customers expectation.

ตำแหน่ง Inbound Tour Division Manager

บริษัท Thai Travel Info Service Co.,Ltd.

ที่อยู่บริษัท 3455 อาคารทีทีซี พาร์ค ทาวเวอร์ ชั้น 4 ถนนพระราม 9 แขวงสวนหลวง เขตสวนหลวง กรุงเทพมหานคร 10250 3455, TTC Park Tower, 4th Floor, Rama 9 Road, Suanluang, Suanluang, Bangkok 10250

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Responsible included:
- Responsible in management of Sales Team to achieve the sales target.
- Responsible in Training team and motivate team in working, support, guide the team in working and handle all company customers as one stop service.
- To be responsible for all sales and operations at the service.
- To Draw up and negotiation hotel contract between company and hotels.
- To Sort out, negotiation and selection the land in each tourist destination to be as the company partner and collaboration in business in the same conception and the company standard tourist service. Doing contract between company to company as company business partner.
- To Deal with client feedback or complaints within or after traveling.
- To Create new packages and promotions in each seasons to suitable for each group of customers
- To updating all package in the website and always create new info or promotions. Etc.

ประสบการณ์ทำงานอื่นๆ
Coco & Cabana Travel Co.,Ltd. 2006-2009(31 March 2009)

An inbound travel company to all destination in Thailand including Southeast Asia e.g. Cambodia, Laos, Vietnam , Myanmar, Malaysia etc.

Operation Manager
Responsible included:
- To be responsible for the operation and staffs at the service branch office
- To Draw up and negotiate contract between company and hotels in the whole of Thailand
- To help the office staffs to arrange booking, flight tickets, transportation, tours etc.
- To be responsible that all bookings are correctly make and places accordingly in company filing system.
- To deal with complaints from the guests within and after their visit.
- To develop new system and processes to improve the operation and development of the company.
- To be marketing & sales for branch office service.
- To take into consideration cross-cultural differences in the office without compromising the company’s mission and vision.
- To be a good leader in the daily operation and to continue to improve the level of service for guests.
- To operate with the rules and regulations of the travel industry in harmony with the laws of Kingdom of Thailand.
- Basically to always develop and elaborate new initiatives to improve the position of the company in a very competitive tourism market.

Perera Network (Thailand) Co.,Ltd. 2001-2006
Assistant to Managing Director (Family’s business)

Responsibilities included:
- Search/Find and coordinate with a wide range of venders, suppliers and including manufactures all variety of product in Thailand.
- Negotiate contract and quotation acceptances.
- Investigate and resolve delivery discrepancies.
- Prepare purchasing order and ensure compliance product sourcing agreement
- Activity maintain the integrity of systems and database.
- Assist with the review and implementation of new or changed costing procedures
- Control the delivery time to meet deadline and time schedule.
- Perform other duties as required.
Buddy Bar & Restaurant 1999-2001
Management / partner

Responsibilities included:
- To be responsible for the management and staffs service in restaurant.
- To deal with suppliers, marketing and sales.
- To be responsible for the cost control including cashier and kitchen.
- To be customer service and dealing with complaint from the guests and
- Others duties as required.

Delta Electronics (Thailand) Public Co.,Ltd. – Samutprakarn 1977-1999
Section Head: Human Resources & Administration

Responsibilities included:
- Responsible for all Foreign Affair functions including post requisition, work permit, visa, driving license and overseas working and practical training for the whole group of company in an efficiency. In addition, to operate DEICO Recruitment.

Regent Park Hotel, Phnom Penh, Cambodia 1994-1997
Operation Manager

Responsibilities included:
- Responsible for all Front Office jobs including information, telephone operators, front desk, front cashier etc.
- Coordinate with all departments to provide very good service to guests.
- To deal with complaints from guests within and after their stay.
- To be marketing and sales for accommodation and service.
- To train basic essential English conversation for staffs.
- To maintain and improve the level of service to guests.
- Issue daily, weekly and monthly reports.
- Perform other duties as required.

Rio Residence, Bangkok 1991-1994
Front receptionist
- Responsible for information, guest relation, receptionist, front cashier, telephone operator
- Giving information, assist for check in/out.
- Night shift must arranged for night report and room report.
- Other duties as assign.

Tarntawan Place, Bangkok 1990-1991
Front receptionist
- Responsible for all documents for check-in/out, assign room for guests.
- Giving information
- Dairy report and room report for night shift.etc.

Ambassador City Jomtien Hotel, Cholburi 1989-1990
Supervisor-Beauty & Barber Dept.
- Supervise for all service to guests.
- To be reception and provide information for guests.
- To be leader in daily working.
- Collecting data and keeping for cost control.

Ambassador Hotel, Bangkok 1988-1989
Receptionist-Suana & Barber Dept.
- Reception and provide information & service to guests.