Verita Life is a clinic that providing complementary and alternative cancer treatments, based in Germany, Austria, Russia and Thailand. Most of patients in Thailand clinic are from Australia, England and The United States. My responsibilities are develop highly professional client service relationship among customer to meet their satisfaction, such as manage booking and scheduling, coordinate with internal and external teams, hospitals, doctors, patients and their family. Report and response to all inquiries and requests for information and prospective. Preparing invoice, handling payment cash and credit card and issuing receipt. Moreover, also preparing for any emergency call during the night.
ตุลาคม 2560 ถึง มิถุนายน 2561
Reception
Siam Balance Thai Massage and Spa / Thai @ Kiama Restaurant, NSW Sydney Australia
Kiama Sydney Australia
สำหรับสมาชิกเท่านั้น
My duties at the spa and restaurant were welcoming guests, explaining how various service and menu were prepared, describing ingredients and cooking methods or massage technique, answering questions, selling special items and also describing services. Manage the front desk by receiving incoming calls, emails to manage booking for the restaurant. Keep records of guests also ensure that clients make payment for services before they exit the restaurant. Collaborate and communicate with other staff and the management to ensure that we can service customers to meet their needs and satisfaction.
กันยายน 2559 ถึง กันยายน 2560
Customer Support Specialist (English Thai)
Agoda Service Ltd Co
สำหรับสมาชิกเท่านั้น
Customer Support Specialist is the job who do the work behind the scenes. My responsibilities are deliver an excellent customer service, manage the needs of the customers and partners by phone and email to meet their needs and satisfaction also build customer relations through follow-up calls and mailings. I love nothing more than having an angry customer call in and by the end of the conversation I have them laughing and thanking me. In addition, I love talking to elderly people. They are so sweet and the smallest jokes can make their day.
2012 - 2016 (4 Years)
Part Time Retail Make Up Artist for Laura Mercier and Bobbi Brown Cosmetics @ Robinson Mall Chonburi
My main responsibilities were to help customers find the right products that meet their needs and sell to them as many products as possible, suggesting products, explaining how products work, demonstrating and teaching how to use products, performing makeovers, advising customers how to apply makeup that suitable for their faces and operating the cash register. Moreover, my job required to meet sales goals, build customer relations through follow-up calls and mailings, recruit new customers and manage inventory as well as stock shelves, clean floors, and organize sales areas.
ประวัติการฝึกอบรม
สิงหาคม 2555 ถึง ตุลาคม 2555
Make Up Technique International School (MTI).
Fundamental Makeup. Prescribed course
สิงหาคม 2554 ถึง ตุลาคม 2554
Darasamutr Business Administration College
How To be A Good Leader., Technique Of Public Speaking and Recreational.