- Handling import and export shipments and coordinating with the gent, customs clearance broker, and internal department.
- Coordinate with customer, cs team and shipping agent to plan for manage export document.
- Create SI and VGM send to shipping agent (Malaysia) for submit with liner’s system and issued draft BL.
- Preparing Draft Export Document (INVOICE, PACKING LIST, BL, CO, PHYTO, IPPC)
- Ensure to review and check the accuracy of BL before confirmation.
- Coordinate with government sectors and other service providers in order to complete shipment process.
- Issue the original of all export document and courier document to oversea for customers.
- Control all required documents accurately and timely.
- Update informations related of shipment to customer.
- Checking vessel status and tracking ETD and ETA.
- Resolve any escalation of shipping operational issues with customer.
- Overseeing the product claims process (If any case of goods damage at POD)
- Checking logistics expenses monthly and send to Acct.Dept.
- Summary report all shipment to Managing Director.
- Responsible for control proceeding Import Customs Formalities Clearance and related government parties.