• Identify customer needs and refer
customers to appropriate banking services
and specialists.
• Accept cash or money orders deposited by customers, credit customers' accounts and
issue receipts and statements.
มกราคม 2560 ถึง เมษายน 2560
Call Center as GSB Bank
One to One Contacts PCL
สำหรับสมาชิกเท่านั้น
• Responds to al inbound customer communication
to the Bank (internal &external) in a professional and courteous manner, following al internal policies
• Provides follow-up with customer as necessary to ensure a timely resolution and customer satisfaction etc.
-Customer service Agent Call center
• Handling of incoming call and enquiries from
• customers with demonstration of excellent customer
• service skill to meet and exceed customer’s need.
• Resolve customer queries efficiently and escalates problems promptly.
•Ensure necessary and appropriate follow up actions are taken.
-Grab Support Specialist(Grab Food)
• Provide excellent customer service to our customer base.
• Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc.
Grab Support Specialist (Transaction)
• Guide our drivers and passengers in using our products.
• Maintain good relationships acommunity
building efforts with drivers and passengers etc.