Manage event service requests. Implementation of projects for enterprise products within an agreed time frame.
Coordinate with collaborative teams for on-site/remote support.
Coordinate with third parties to replace parts.
Verify and manage firmware upgrades for server farms.
Perform root cause analysis for closed events.
Track and manage PM scheduling.
Coordinate and check the availability of available resources for upgrade event
Be prepared 24/7 for emergencies.
Manage a team of engineers to support customers. ready to solve problems according to sla
Prepare monthly reports to present to customers.
Provide problematic cases and offer solutions to customers.
Management Project Plan,Timeline,Risk,Scope,Quality and Project Deliverables
Report project issues and solutions to Project manager
Check Documented and hand on the documents after closing the project.
Management Team Tier 0 Support WI-FI Customer and Fiber to Shop Tenant.
On Site Control New Project Wi-Fi and Fiber
Consult and support network for user Engineering
Implement Monitoring & Troubleshooting Network Wi-Fi & System issues
Control Change request and Check for Approve
Ensuring quality of wireless network services of Siam Discovery during department operation hours.
Responsible for coordinating and controlling venders/suppliers during design and implementation phase in network improvement projects.
888 Moo.10 Bang Chalong, Bang Phli Samutprakarn 10540 Thailand
สำหรับสมาชิกเท่านั้น
Responsibility
Networking, Wireless Networking
Cabling Network System
LAN Wiring Center Architecture
Data Network System
VoIP Technology System
Access Point and Controller System
Logger System
Network Monitoring System
CCTV and Monitoring System
Optical Networking
Switching (VLAN, Spanning Tree)
TCP/IP Protocol
Cisco Works for Switched Internetworks
Call Manager (Cisco IP Phone)
VNC Remote Desktop, TeamViewer
CCTV, IP Camera
POS
Project
King Power Cabling Network System Project
King Power Data Center and EMS System Project
King Power Data Network System Project
King Power Data Server and Storage System Project
King Power CCTV and Security Monitoring System Project
King Power Voice IP Phone and IVR System Project
King Power Point of Sale System Project
King Power Mobile Point of Sale System Project
King Power Digital Signage and Data Streaming System
SPORTSSYS ASIA CO.,LTD. (Sep 2010 - Nov 2012)
IT Support
Responsibility
tabManage the installation system, Develop and repair network, software, hardware and server of “Digital Signage” for Central (Chidlom, Ladprao, Pattaya, Cheagwattana, Pinklao, Zen), MK, KFC, Rajdhevee Clinic, KT OPTIC, Clinique, Hypertrade and Samui-Channal
Routing and Switching - Cisco Certified Network Associate Routing and Switching certificate,
พฤศจิกายน 2567 ถึง พฤศจิกายน 2567
NTP Consultant Group
Interpretation Requirement of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018/Amd 1:2024, and IATF 16949:2016/Amd 1:2024
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (พอใช้) อ่าน (พอใช้) เขียน (พอใช้)
ไทย 28 คำ/นาที อังกฤษ 24 คำ/นาที
รถยนต์ ,รถจักรยานยนต์ ,
รถยนต์ ,
Network/System Hardware:
LAN/WAN: Troubleshooting network ,Config VLAN (802.1q), VTP, Link Aggregation (802.3ad), STP (802.1d, 802.1w), Port Security, DHCP Snooping, HDLC, PPP, NAT, ACL, PPPOE, AAA.Cabling Network System, VoIP Technology System, Logger System, Network Monitoring,
IP Routing: Static Route, RIP, EIGRP, OSPF.
Microsoft Server Solution: Active Directory, DNS, DHCP
Wireless: Cisco WLC5520, AP:(3702I, C9115AXI-S, 3802P) LBS:CMX
Security / Firewalls: ASA, FortiGate, Palo
LAN Technologies: Ethernet, Fast Ethernet, and Gigabit Ethernet, EtherChannel, PoE
SOFTWARE
OS: MS Windows Server 2003, 2008, MS Windows XP, 7, 8,10, CentOS,
Virtualization: VMware ESXi5.5, 6.5, VMware vSphere Client,
Monitoring Tools: PRTG, whatsup gold, Zabbix,
Anti-Virus: Kaspersky, Trend Micro.
Application: Microsoft Word Excel Visio, Remote Access/VPN Tools, SecureCRT, Telnet, VNC, POS
Office applications: MS Word, Excel, Power Point, Visio, Outlook
• Experienced in Network engineer, infrastructure & Operation Support having 10+ years in Enterprise level System with Proven ability to identify, analyze, and solve problems. Extensive experience in the IT field of Duty free, Digital signage, and shopping mall. I’ve been working according to standard operating procedure (SOP) which could be global or customized standard based upon organization nature.
• Experienced in Project coordinator with 2+ years highly organized and skilled in interpersonal communication. Control Project Plan, Risk, Quality, Install and Project Deliverables. And Control Service Operation Project.